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The Depository Trust & Clearing Corporation (DTCC)

Enterprise Observability Architect Director

jersey city, NJ

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Job description

Pay And Benefits

Competitive compensation, including base pay and annual incentive

Comprehensive health and life insurance and well-being benefits, based on location

Pension / Retirement benefits

Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have In This Role

Being a key member of the Reliability Architecture organization, the Director of Enterprise Observability Architecture provides strategic leadership for enterprise-wide observability initiatives, ensuring DTCC platforms and applications operate with regulatory‑grade visibility, resilience, and operational continuity. This role defines the north‑star observability vision, influences architectural direction, embeds telemetry and resilience into modernization programs, and partners with senior stakeholders across engineering, infrastructure, SRE, security, risk, and business operations. Aligned to DTCC’s mission of delivering secure and reliable market infrastructure, this role ensures observability capabilities (metrics, logs, traces, events, dashboards, data health, and automated remediation) are consistently designed, adopted, and governed across the enterprise.

Your Primary Responsibilities

Shape and champion DTCC’s enterprise observability strategy, ensuring alignment with operational resilience, business continuity, and regulatory expectations

Define multi‑year roadmaps for observability modernization, including OpenTelemetry adoption, enhanced signal correlation, and AIOps‑enablement

Establish enterprise‑wide architectural standards, patterns, and controls for telemetry, monitoring, alerting, visualization, and retention

Drive platform‑engineering approaches that deliver observability as a scalable, self‑service capability for application and infrastructure teams

Ensure all critical production services are instrumented for real‑time visibility that connects technical health to business impact

Influence senior leadership through clear communication of observability risks, maturity, and strategic investment options

Integrate data observability into analytics ecosystems to support regulatory reporting, risk analytics, and client‑impact transparency

Guide engineering teams in embedding observability throughout the SDLC, including NFR testing, architecture reviews, and operational readiness

Lead the design of event‑correlation and alerting frameworks that reduce noise, accelerate incident triage, and enable automated remediation

Define enterprise dashboards that provide 360 visibility into service reliability, transaction flows, and business‑processing health

Maintain an enterprise observability architecture covering metrics, logs, traces, events, RUM, data pipelines, and telemetry governance

Author policies, standards, and procedures for monitoring, alerting, logging, visualization, and retention

Partner with platform, cloud, and infrastructure engineering to integrate observability into modernization and cloud‑adoption strategies

Present architecture strategies and program health to senior technology and business leaders

Lead enterprise assessments, failure‑mode analysis, chaos engineering practices, and post‑incident improvement cycles

Translate telemetry insights into business‑level narratives that inform risk, resilience, and operational decision‑making

NOTE: The Primary Responsibilities of this role are not limited to the details above.

Qualifications

Minimum 10 years of related experience

Bachelor’s degree in a technical field (preferred) or equivalent experience

Talents Needed For Success

Strategic mindset with the ability to translate business outcomes into technical architectures

Deep knowledge of observability patterns, resiliency engineering, and automated recovery pipelines

Expertise in hybrid‑cloud and public cloud architectural design

Strong understanding of financial services regulatory expectations for operational resilience

Proficiency in Java, Linux, SQL, and scripting for prototyping and validation

Exceptional communication and stakeholder management skills

Familiarity with resilience and continuity frameworks (e.g., ISO 22301, NIST SP 800-34) and operational risk management

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Worksite address

jersey city, NJ, 07390, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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