About this opportunity
BrightFarms lists this Enterprise Resource Planning Director, Cox Farms opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Full Time Atlanta, GA, US
Salary Range: $185,000.00 To $220,000.00 Annually
About Cox Farms
Cox Farms, which operates in North America, is part of the Cox Enterprises family of businesses and a pioneering leader in the Controlled Environment Agriculture (CEA) industry. Backed by Cox Enterprises’ long-standing commitment to building stronger businesses and a better world, Cox Farms is dedicated to revolutionizing food production through sustainable and innovative technology. Our cutting-edge facilities leverage advanced agronomic, production, and greenhouse systems to deliver fresh, high-quality produce to consumers year-round-minimizing environmental impact while maximizing resource efficiency.
As we continue to expand and innovate, we are seeking an experienced Enterprise Resource Planning (ERP) Director, to drive our strategic ERP landscape.
Position Overview
We are looking for a forward-thinking ERP Director that will thrive in a dynamic environment, defining and driving the ERP Strategy and Roadmap in partnership with IT Leadership and Business stakeholders. This role leads a team of ERP Analysts, ensuring stable operations, effective change management, and continuous improvement to our ERP systems, processes, and integrations.
Key Responsibilities
Serve as the primary owner and subject-matter expert for Famous ERP and NetSuite ERP
Partner with business leaders (Finance, Operations, Sales, Supply Chain, etc.) to understand requirements and translate them into ERP solutions
Develop and maintain the ERP roadmap, including upgrades, new modules, integrations, and optimization initiatives
Define and enforce ERP standards, best practices, and governance (configuration, documentation, naming conventions, security roles)
Lead, mentor, and develop a small team of ERP/IT Support Analysts
Prioritize and assign workload, ensuring timely resolution of incidents, service requests, and project tasks
Establish and track key performance metrics (e.g., ticket SLAs, system uptime, user satisfaction, change success)
Foster a collaborative, service-oriented culture within the team
Operations & Support
Oversee day-to-day ERP operations, including user access management, security roles, configuration changes, and master data governance
Manage Level 2/3 support for ERP-related incidents and escalations; coordinate with vendors where needed
Maintain system documentation, configuration records, and process maps
Ensure system stability, performance, and data integrity across Famous ERP and NetSuite
Projects & Enhancements
Lead and/or support ERP-related projects (implementations, module rollouts, integrations, data migrations)
Gather and analyze business requirements, design solutions, and coordinate configuration, testing, and deployment
Manage change control and release processes, including test plans, UAT coordination, and post-go-live support
Identify opportunities to simplify and automate processes using ERP capabilities, workflows, and integrations
Integrations & Reporting
Oversee integrations between Famous ERP, NetSuite, and other business systems (e.g., WMS, CRM, EDI, banking, e-commerce)
Coordinate with internal developers and external partners on integration design, monitoring, and issue resolution
Support financial and operational reporting needs, using native ERP reporting tools and/or BI platforms
Ensure data quality and consistency across systems and entities
Compliance, Security & Audit
Implement and maintain appropriate ERP security, roles, and permissions in line with company policies and compliance requirements
Support internal and external audits related to ERP processes, access, and financial controls
Establish and maintain backup, recovery, and business continuity procedures in collaboration with Infrastructure/IT
Required Qualifications
Bachelor’s degree in Information Systems, Computer Science, Business, or related field; or equivalent experience
7+ years of hands-on ERP experience, including configuration and support
5+ years of experience leading or supervising a small technical or application support team
Strong understanding of core business processes: Order-to-Cash, Procure-to-Pay, Inventory Management, Manufacturing/Production (if relevant), and Record-to-Report
Proven track record of managing ERP projects, enhancements, and upgrades
Solid understanding of integration concepts (APIs, EDI, middleware, file-based integrations)
Excellent analytical, problem-solving, and communication skills; ability to work with both technical and non-technical stakeholders
Preferred Qualifications
Experience in Controlled Environment Agriculture, Food Manufacturing, or Agricultural industries.
Demonstrated experience with Famous ERP and/or NetSuite.
Experience with BI/reporting tools (e.g., Power BI, Tableau, NetSuite Analytics).
Experience in a multi-entity or multi-location environment.
Familiarity with ITIL service management practices.
Travel
Travel will be required to our locations to build relationships, see processes in action, document requirements, implement systems, and provide support. Expect to travel approximately twice per month.
Culture & Values at Cox Farms
At Cox Farms, we live out our Rooted Together culture:
Our Purpose, Vision & Mission
Purpose: Nourish the Planet
Vision: To be the most trusted partner in food
Mission: Delivering the world a reliable supply of healthy and sustainable food powered by our people
Anthem: The Future of Food Grows Here
Our Core Values
At Cox Farms, our culture is Rooted Together. We live our values every day:
Growth & Innovation – Always learning, improving, and finding better ways
Responsibility (Ownership & Accountability) – Own results, act like owners
Open & Honest (Transparency, Trust, Speaking Up) – We build trust through clarity, candor, and courage
We Before Me (Collaboration, Care, Service) – Support our people, our partners, our communities, and the consumers we serve
Safety – Safety in everything we do
Employment Notice
This role will support all Cox Farms businesses. The employer for this role is BrightFarms Inc. and is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other characteristic protected by law.
For roles based in the United States: Applicants must be authorized to work in the US without the need for employer sponsorship. For roles based in Canada: applicants must be legally eligible to work in Canada.
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.