About this opportunity
Network Designs lists this Enterprise Service Desk Manager opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Network Designs, Inc. (NDi) seeks an experienced Service Desk Manager to lead enterprise IT support operations in a fast-paced, mission-critical environment.
This role oversees a multi-tier Service Desk, driving incident resolution, knowledge management, and performance reporting. As the operational leader, you will guide IT service excellence through ITIL practices, process optimization, and strong stakeholder engagement, while collaborating with infrastructure, network, cybersecurity, and
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.