About this opportunity
Women In Need (Win) lists this Entitlement Specialist opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Help Families Access the Resources They Need
$27.02/Hour
THE ROLE
Win is seeking a dedicated Entitlement Specialist to support families on their path toward housing stability and self-sufficiency. In this role, you will serve as a key liaison between clients and government agencies, helping families secure critical public benefits, navigate complex entitlement systems, and access the resources they need to achieve long‑term success. You will combine advocacy, case support, financial education, and client engagement to help remove barriers and strengthen outcomes for families experiencing homelessness.
WHAT YOU WILL DO
Screen clients for eligibility and connect them to available public and private benefits programs
Assist clients with benefit applications, recertifications, appeals, and ongoing entitlement maintenance
Serve as a liaison between clients and government agencies, including HRA, Social Security, and other service providers
Escort clients to appointments and advocate on their behalf to ensure timely access to services and benefits
Prepare families for successful rehousing through financial education, benefits planning, and resource navigation
Maintain accurate client records and documentation using CARES and Win's data management systems
Facilitate weekly group sessions that educate and empower clients on available resources and benefits
Prepare required reports and ensure compliance with agency, funder, and program documentation standards
WHO YOU WILL BE You will hold a bachelor’s degree in human services or a related field
You will have experience navigating entitlement systems, public benefits programs, and government service processes
You will possess excellent organizational, written, and verbal communication skills
You will have experience working with individuals facing mental health challenges and other barriers to stability
You will demonstrate strong advocacy and client engagement skills, with the ability to build trust and rapport with diverse populations
You will have solid computer proficiency, including Microsoft Office applications and Outlook
You will be able to manage competing priorities and maintain accurate records for a high-volume caseload
You will have bilingual English/Spanish skills (preferred)
Qualifications
Education
Required
Bachelors or better.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.