About this opportunity
Project Renewal lists this Entitlement Specialist opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.
nTitle: Entitlement’s Specialist
nProgram: Willow Tree Residence
nSalary Range: $40,000-$43,000
nProgram Description:
nWillow Tree Residence is a 130-unit congregate care supportive housing program located in East Midtown Manhattan. The facility is unique in that it is co-located with a women’s shelter that occupies the first 6 floors of a 21-story building and offers a street facing Article 28 clinic on the first floor dedicated to providing primary and behavioral health care services. Willow Tree provides 79 permanent, supportive housing units for chronically homeless single adults with a serious mental illness (SMI), a substance use disorder (SUD), or those who may have a co-occurring SMI and SUD. Candidates are referred through the Department of Homeless services (DHS); however, the facility is funded by DOHMH. The remaining 51 units are “fair market” and reserved for low-income tenants, referred from the local community.
nEssential Duties and Responsibilities:
nThe essential duties of the Entitlement Specialist include but are not limited to the following activities:
nnnCoordinating with government agencies and other third-parties regarding contractual and regulatory compliance during lease-up period
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nnReviewing housing applications and making initial eligibility determinations for applicants referred the Department of Homeless Services (DHS) and other government agencies for lease-up of new facilities and for vacancies as they occur
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nnMaking eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing
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nnAssisting tenants and prospective tenants with entitlements, income certifications and HPD subsidy applications, as well as with certifications and re-certifications
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nnCoordinating intake and move-in processes, including scheduling intake interviews and move-ins; preparing initial lease and move-in documents; coordinating room readiness with maintenance staff; and conducting orientation for new tenants
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nnProviding tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs
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nnProviding up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff
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nnEntering, maintaining, and updating rent account data in the agency’s property management software
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nnTracking, processing, and analyzing rent and rent subsidy payments
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nnActing as Liaison to agency’s Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.
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nnServing as Liaison to City Housing Placement Specialists
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nnTracking vacancies, processing data, generating monthly rent statements, and preparing and submitting reports
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nnInvestigating and resolving tenant issues and disputes
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nnFacilitate and coordinate tenant satisfaction assessments, including development of surveys and other tools
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nnCoordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.
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nnServing as primary property management contact for tenants and staff at one or more facilities
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nnOther duties as assigned by Director or supervisory staff
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n nPhysical Activities:
nWhile performing the duties of this position, the Entitlement’s Specialist must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files.
nQualifications:
nnnLow Income House Tax Credit certification
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nnA Bachelor’s degree from an accredited college or university; or Associate degree and one year of relevant experience such as working with special needs populations; or High School Diploma or GED and two years of relevant experience such as working with special needs populations
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nnExperience with rental subsidy programs and LIHTC requirements
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nnExcellent oral and written communication skills
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nnProficiency in Microsoft Office Suite, particularly Excel and Adobe
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nnKnowledge of case management and property management databases, including MDS
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n nPreferred Skills:
nnnTeam Player: Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively and efficiently as possible.
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nnCommunication: Excellent oral, writing, and listening skills are a must.
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nnOrganizational: The ability to work well within a highly pressurized, deadline environment, while meeting the short-term and long-term mandates of the program.
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nnInterpersonal: An ability to interface with clients as well as all levels of staff.
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nnComputer: Knowledge of case management software as well as proficiency in Microsoft Office Suite
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nnLanguage: Bilingual or multilingual a plus.
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n nProject Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.
nJob Details
nPay Type Hourly
nEducation Level Equivalent Experience
nHiring Min Rate 21.98 USD
nHiring Max Rate 23.63 USD
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.