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Job description
True 6 Alliance, Inc. is hiring an Entry Level Account Manager to support our growing partnership with Kinetic Fiber in the Charlotte, NC market. This role focuses on customer engagement, account management, and sales , helping customers access reliable fiber internet and communication solutions.
As an Entry Level Account Manager, you will work directly with customers, guiding them through product education, account setup, and service activation. This is a hands‑on role with training provided in customer engagement strategies, sales techniques, and account management .
Key Responsibilities of the Entry Level Account Manager
Engage with customers directly to build relationships and deliver a positive customer engagement experience
Educate customers on Kinetic Fiber internet and communication services, including current promotions and service options
Manage the full account process, including enrollment, activation, and account updates
Identify customer needs and recommend appropriate Kinetic Fiber solutions based on usage and preferences
Provide clear and accurate information to support informed customer decisions
Maintain professionalism in all interactions to support customer satisfaction and retention
Participate in ongoing training focused on sales development, product knowledge, and customer engagement
Qualifications of the Entry Level Account Manager
High school diploma or equivalent preferred
Strong communication and interpersonal skills
Interest in customer engagement, sales, or account management
Comfortable working in a customer-facing, in-person environment
Self-motivated, dependable, and team-oriented
Ability to learn quickly and adapt to new products, services, and promotions
Previous experience in sales, retail, or customer service is a plus, but not required
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.