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Year Up United

Entry-Level Customer Success & Program Support Representative – Education Services

south fayette, PA

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About this opportunity

Year Up United lists this Entry-Level Customer Success & Program Support Representative – Education Services opportunity in south fayette, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Year Up United seeks an Entry Level Customer Success team member to support young adults and employer partners in our innovative workforce development programs. In this impact-driven role, you will respond to participant and partner inquiries, help onboard new students, track progress and outcomes, and ensure an exceptional, equity-centered experience. You’ll coordinate meetings and workshops, maintain accurate records in CRM or database tools, and escalate complex issues to senior staff. Collaborating with a mission-focused, inclusive team, you will help close the opportunity divide while building foundational skills in customer success and education services.

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