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Job description
Entry-Level Automotive Service AdvisorLovering Volvo is looking for a Service Advisor to join our team. This is a customer service position in a fast-paced, team environment. This person is responsible for communicating with customers regarding their vehicle repair and maintenance needs and to ensure all repairs and maintenance are completed correctly and efficiently.Compensation: $40,000 -$50,000 annuallyJob Responsibilities:Handle telephone and web inquiries regarding service work and appointmentsProvide an EXCELLENT customer service experiencePrepare and process repair ordersAdvise customers on the care of their vehiclesConsult with technicians regarding required repairsReview repair orders to ensure that the work has been completed and additional work required is notedExplain completed work and charges to customersMaintain high customer satisfaction standardsMaintain a professional appearanceJob Requirements:Previous automotive experience is preferred but not requiredCustomer service skills – the desire to go above and beyond for your customersExcellent communication skills – candidate needs to be a clear and confident communicatorTeam oriented – our environment encourages teamwork, when each of us succeed, we all succeedReliable – the team around you can depend on you to be on time and to perform your job wellPositive personality – we like to have fun and we like people who want to have fun with us. The glass is always half-full!Desire to grow within our organizationSelf-starterDetail-orientedProficient with using computer systems, with experience using CDK a plusStrong work ethicWhat We Will Provide for You:Competitive payPaid factory training and in-house training program3 weeks paid time off in the first yearEmployee matching 401K programMedical, vision and dental benefits (Anthem Blue Cross Blue Shield; company pays 50%)Higher education tuition assistanceEmployee purchase discountsFocus on employee wellnessAbout Us:We are different from the typical car dealership. Or at least that's what our employees and customers think. We are in business because we know how to make buying and servicing a vehicle fun and easy. It starts with being transparent from the moment customers visit our website through when they take delivery of their new car. The living proof is in our reputation. We've been consistently rated Best Auto Dealer by Best of Surveys.We are an equal opportunity employer. We do not discriminate in hiring, promotion, or other employment decisions on the basis of race, sex, color, pregnancy, religion, national origin, sexual orientation, marital status, disability, age, veteran, or any other basis protected by law. Equal access to programs, services, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Worksite address
concord, NH, 03301, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.