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Intellect Resources

Epic Application Informaticist

new york, NY

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About this opportunity

Intellect Resources lists this Epic Application Informaticist opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Applications Informaticist (AI)

Intellect Resources is seeking an Applications Informaticist (AI) to support and optimize clinical and operational technology systems, including Epic EHR and other key platforms. This role is critical to ensuring systems are efficient, integrated into workflows, and aligned with our mission to deliver high-quality, inclusive care. The Applications Informaticist collaborates across departments to analyze workflows, enhance system performance, and improve the end-user experience. This highly collaborative role partners with internal teams, vendors, and leadership to drive continuous improvement.

Key Responsibilities:

Analyze workflows and business processes to identify inefficiencies and recommend system-driven solutions

Act as a liaison between end users, Technology teams, and vendors to support application performance and enhancements

Provide technical support for Epic and other clinical, operational, and administrative systems, including troubleshooting and issue resolution

Configure, maintain, and optimize applications to align with clinical and operational workflows

Monitor system performance, data integrity, and compliance with HIPAA and organizational standards

Support system upgrades, implementations, and continuous improvement initiatives

Develop reports and dashboards to drive insights, decision-making, and performance tracking

Deliver end-user training and create clear documentation to promote adoption and best practices

Collaborate cross-functionally to prioritize enhancements and improve the overall user experience

Key Qualifications:

Bachelor's degree required

5+ years of experience in a hospital, clinic, or healthcare IT/HIT environment

Strong understanding of clinical, operational, and revenue cycle workflows, with a focus on optimization

5+ years of experience working with Epic or a similar electronic health record system

Revenue cycle experience preferred

Epic Ambulatory certification or credentialing required

Demonstrated ability to map business processes, perform gap analyses, and document, develop, and test system requirements

Proven experience leading complex data management and analysis initiatives in cross-functional environments

Experience with SQL, Crystal Reports, and Tableau preferred

Strong customer service and communication skills, with the ability to translate technical concepts for diverse audiences

Proficiency with healthcare and enterprise applications, including EHR systems and supporting databases

Strong analytical skills with attention to detail; ability to identify trends and opportunities for system improvement

Experience collaborating with clinical, operational, and IT teams

Advanced computer proficiency, including familiarity with database systems, Microsoft Project, and Microsoft Office Suite; experience with EMR systems preferred

Excellent written and verbal communication skills, with the ability to effectively engage both technical and non-technical stakeholders

Demonstrated ability to build rapport and work effectively across diverse teams

Worksite address

new york, NY, 10001, US

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