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Job description
WORK LOCATION:
Although this role is remote, an onsite schedule is preferred. Applicants residing in the following states must be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.
WORK SCHEDULE:
Monday - Friday standard business hours. This role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.
ABOUT THE ROLE:
Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
Manages assigned projects and meets deadlines
Conducts highly complex work unsupervised and with extensive latitude for independent judgement
Adheres to departmental policies and procedures
Plans and conducts requirements gathering for Epic projects and requests Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
Coordinates, plans, and conducts analysis of client business needs
Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
Serve as a liaison between Epic modules
Recognized as a subject matter expert and advanced individual contributor
Serve as advocate for department initiatives and processes
Facilitates a positive and collaborative work environment
Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate
WHAT IS REQUIRED:
Licensure, certification, and/or registration:
Epic Orders Certification Epic ASAP Certification is desired
Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).
Experience:
Minimum of 4 years of related experience.
Education:
Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.
EMPLOYEE BENEFITS:
401(k)
Health insurance
Paid time off
Wellness program
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Worksite address
roanoke, VA, 24000, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.