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Open Systems Technologies

Epic Professional Billing Team Lead

village of tarrytown, NY

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About this opportunity

Open Systems Technologies lists this Epic Professional Billing Team Lead opportunity in village of tarrytown, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Location: Tarrytown, NY (Onsite 4 days a week)

Compensation: $135-140K

Responsibilities:

Perform hands-on design, configuration, and build across Professional Billing application areas

Lead complex build activities, including charge capture, billing configuration, and workflow design

Support and execute testing activities, including unit, integrated, and user acceptance testing

Partner with the Revenue Cycle Project Manager to execute against project priorities and timelines

Facilitate workflow design sessions and translate requirements into system configuration

Provide peer review and guidance on build quality, standards, and best practices

Troubleshoot and resolve complex system issues across billing workflows

Serve as a primary day-to-day liaison between analysts, Epic TS, and operational workgroups

Mentor and support analysts through build, testing, and issue resolution activities

Support go-live preparation, cutover activities, and stabilization efforts

Assist in upgrades, enhancements, and ongoing system optimization

Maintain documentation and promote consistency across build and configuration

Qualifications:

Demonstrating flexibility with respect to changing end ‐ user business needs

Ability and willingness to see things in an open‐ minded way and examine an idea or concept from as many angles as possible

Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

Ability to communicate information clearly and concisely with project leadership and subject matter experts

Ability to gain trust and establish effective relationships with Epic counterparts

Ability and willingness to learn new software and systems

Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Epic Resolute Professional Billing Certification (required); additional certifications preferred

7+ years of Epic experience with deep hands‑on build and configuration expertise

Minimum of two (2) full Epic implementations with direct build responsibility

Demonstrated experience leading complex build efforts across billing workflows

Strong understanding of end‑to‑end Professional Billing configuration and workflows

Proven ability to troubleshoot and resolve complex system issues independently

Experience mentoring junior analysts while maintaining individual build responsibilities

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