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Job description
Overview
This position provides support to the Equipment Finance Collateral Monitoring Team. The Collateral Monitoring Team is responsible for ensuring that all assets are properly secured for the duration of the term. This position is expected to maintain a high level of attention to detail, analyze facts, and make sound decisions for the Bank.
Responsibilities & Qualifications
Business Proficiency - Develops a basic understanding of the diverse business lines that are supported by the Equipment Finance Collateral Monitoring Team.
Service & Support - This position will support the lien securitization efforts including but not limited to inbound outbound calls to both Customers and Sellers and Identifies opportunities for process improvement and may participate in the implementation of those ideas.
Reporting - Assists in gathering specific data points and information for the purpose of producing weekly and monthly reports.
Compliance - Complies with all applicable federal, state, local and bank rules and regulations.
Basic Qualifications
High School Diploma or GED and 1 years of experience in Customer Service
Additional Requirements:
Microsoft Word and Excel proficiency
Advanced attention to detail
Ability to work and interact with all departments throughout the organization
Thrive in a fast-paced environment while continually maintaining a positive attitude and promoting teamwork across departments
Preferred Experience:
Retail and/or Hospitality experience
Documentation experience including but not limited to legal documentation
Servicing experience
Titling/Dealership experience
Banking and/or Finance industry experience
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at benefits.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.