About this opportunity
Holy Name Medical Center lists this ER Registration Specialist - Per Diem opportunity in teaneck township, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Description
ER Registration Specialist
Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus.
Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.
A Brief Overview
A Brief Overview
The ER Registration Specialist enters and verifies demographic and insurance information, identifies and collects patient and financial obligations, and registers or admits the patient. This position is customer service driven and the individual must have the ability to effectively promote a positive patient and family experience, exhibit empathy, engage in compassionate collections and demonstrate strong communication skills.
What You Will Do
Obtain and verify patient identity, demographic and registration information; effectively communicate the purpose for and the requirements of all patient required documents
Collects patient financial responsibilities when applicable (e.g. copay, deductible, co- insurance, self-pay rates and any outstanding balances for HN and HN physicians
Explains and obtains necessary signatures from patient on the appropriate releases and consent forms
Prepares ID bracelet, verifies information prior to placing armband on the patient
Demonstrates a thorough knowledge of registration procedures and policies
Has understanding of computer software and printers utilized to perform daily functions
Answers telephone and other incoming communications in a timely and customer- service oriented manner
Must communicate with nurses/doctors when applicable in a professional manner and maintain professional at all times while on hospital grounds
Demonstrates ability to recognize priorities and deal with them promptly
Exhibits good organizational and time management skills which contribute to the operations efficiency
Prioritizes/organizes work assignments and adjusts priorities based on changing situations
Inputs patient data into computer network according to department policy and procedure. Utilizes scheduling and document management systems
Performs duties in an independent manner with little need of direct supervision
Performs all duties as requested by management teams
Education Qualifications
High School Diploma or equivalent
Experience Qualifications
1-3 years Experience with computerized data entry Required
1-3 years Minimum - One (1) year of experience in a customer service related field Required
1-3 years One (1) year of experience in a healthcare, call center, business, financial or insurance related field. Preferred
Knowledge, Skills, And Abilities
Ability to work in a busy and demanding environment
Must have strong understanding of EMTALA rules
Must independently recognize and evaluate situations for the level of urgency
Experience in providing a high level of customer service
Strong emotional intelligence and empathy
Excellent written and oral communication skills
Must be detail oriented and accurate
Ability to multi-task and prioritize tasks
Displays an aptitude and willingness to learn new responsibilities
Willing accepts feedback
Flexible and innovative
Ability to problem-solve and work independently
Dependable and reliable in achieving goals
Familiarity with medical terminology and abbreviations
At Holy Name, we believe in rewarding every team member with more than a paycheck—we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $19.00/hour - $22.50/hour
Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members. Holy Name is an Equal Opportunity Employer.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.