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Job description
A technology solutions provider is seeking a Support Transition Manager to oversee the transition of procurement support to ERP cloud modules. This role involves managing call center operations, monitoring staff performance, and liaising with district agencies. The ideal candidate will have excellent communication skills and experience in team management, ensuring that service levels are met and operational issues are effectively resolved. You will be responsible for training development and coordination within the call center.
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.