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Job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious about how you can drive positive change in employee well-being at Spectrum? As the ESC Leave of Absence Specialist, you’ll play a pivotal role in guiding leave programs, resolving complex cases, and partnering with leadership to refine processes and protocols. Your expertise will shape compliance, improve program effectiveness, and support employees at key moments, making a lasting impact across the company.
How You’ll Make an Impact
Administer leave programs and policies according to federal and state employment laws
Oversee all aspects of leave programs and vendors, managing cases and claims administration
Collaborate with HR, medical professionals, legal counsel, and workers’ compensation adjusters to support return-to-work and accommodations
Serve as the subject matter expert for leave programs, consulting and guiding business units and HR leadership
Make recommendations and support the ADA interactive process for individual accommodation requests
Liaise between business stakeholders, employees, and third-party administration vendors to enhance program outcomes
Develop metrics, audit, and evaluate LOA program performance, proactively identifying improvement opportunities
Working Conditions
Office environment
Travel up to 10 percent
What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in Human Resources or related field or equivalent experience
Experience
3+ years of LOA and/or ADA experience in a large complex organization
Skills
Ability to maintain confidentiality and uphold high professional standards
Ability to work independently and handle multiple projects and tasks
Ability to prioritize and organize effectively in a fast paced environment
Ability to manage time-sensitive issues with minimal supervision
Ability to work effectively within a team
Attention to detail and analytical skills for compiling and interpreting data
Clear verbal and written communication skills
Presentation skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to provide quality service to internal and external customers
Knowledge of leave administration, including FMLA and ADA
Knowledge of employment laws related to leave of absence
Knowledge of FMLA, ADAAA, benefit administration, corporate HR, and enterprise business
Ability to make independent decisions in daily operations
Strong interpersonal skills to interact with employees at all levels
Ability to work a flexible schedule including extended hours, weekends, and holidays
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.