Event Planning & Operations Specialist

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

The Event Planning & Operations Specialist serves as a key member of the Corporate Services team responsible for planning, executing and optimizing enterprise, executive, employee and customer-facing events. Reporting to the Director of Event Planning, this role supports the full event lifecycle while driving operational excellence, stakeholder satisfaction and elevated attendee experiences.

The ideal candidate is highly organized, detail-oriented, resourceful, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This individual provides planning, operational and administrative support for enterprise, employee and customer-facing events while assisting with event logistics, communications, and attendee management.

This role will partner with internal stakeholders and vendors to deliver events and experiences that support company objectives, strengthen employee engagement, and business growth.

Responsibilities

Eve nt Planning & Execution

Plan and execute employee and mid-size corporate events; support enterprise, customer and executive-level programs in partnership with senior event leadership.

Support all phases of the event lifecycle from intake through post-event reporting.

Develop event timelines, project plans and execution schedules.

Coordinate venue sourcing, audiovisual production, food and beverage, transportation, accommodations and onsite logistics.

Execute flawless onsite event delivery while proactively resolving issues and mitigating risk.

Stakeholder & Client Services

Partner with internal stakeholders to gather event requirements, assist in developing event solutions, and contribute to event strategy that align with business goals.

Provide exceptional customer service and planning support throughout the event lifecycle.

Facilitate planning meetings and maintain consistent communication with clients and attendees.

Event Technology & Data Management

Create and manage registration websites, attendee communications and reporting using event management platforms.

Maintain event databases, dashboards, and planning tools.

Analyze attendance, engagement, and feedback metrics to identify trends and opportunities.

Support implementation of automation and technology solutions that improve efficiency.

Compile post-event reports and summarize attendance, engagement and feedback results.

Budget & Financial Administration

Build and track event budgets for assigned events; support development and tracking of complex program budgets.

Track expenses and identify cost-saving opportunities.

Process purchase orders and invoices.

Reconcile event expenses and maintain financial reporting accuracy.

Support vendor sourcing, competitive bidding, and contract negotiations.

Communications & Experience Design

Contribute ideas to enhance attendee engagement and event experiences through creative programming, thoughtful design and execution excellence.

Draft attendee communications, event websites, invitations and event materials.

Collaborate with Communications and Creative teams to ensure alignment with brand standards.

Support event experience design, signage, gifting, recognition programs and engagement strategies.

Operational Excellence

Maintain and update event playbooks, planning templates and documentation; recommend improvements to operational standards and best practices.

Serve as day-to-day system administrator for event registration platform.

Identify process improvements that enhance productivity and event quality.

Maintain event calendars, planning trackers, and operational reporting.

Create post-event recaps, insights, and recommendations.

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Qualifications

Required

Bachelor's Degree in Event Management, Hospitality, Communications, Marketing, Business or related field.

2-4 years of corporate event planning or hospitality experience.

Experience supporting executive, employee and customer events.

Advanced proficiency in Microsoft Office Suite

Experience with event registration platforms such as Cvent.

Strong project management and organizational skills.

Excellent written and verbal communication abilities.

Ability to manage multiple priorities while maintaining exceptional attention to detail.

Strong adaptability and willingness to support broader Corporate Services operations and provide backup coverage across department functions as business needs evolve.

Demonstrated ability to quickly learn new technologies, systems and business processes to support a variety of enterprise, executive, employee and customer-facing initiatives.

Preferred

CMP, CSEP, PMP or other industry certifications.

Experience with budget management and contract negotiations.

Familiarity with Cvent, event technology, reporting tools and analytics.

Membership in MPI, PCMA or similar industry organizations.

Willingness to travel and ability to work nights and weekends based on business needs.

Valid driver's licenses and personal transportation.

Work Environment

Ability to travel as needed to support events, meetings and business initiatives.

Flexibility to work evenings, weekends and non-traditional hours based on event schedules and business needs.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$64,260.00 - $105,570.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.

We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.