About this opportunity
Hornets lists this Event Security (Part Time) opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Event Security Officer
As an Event Security Officer at Spectrum Center, you will be responsible for ensuring a safe and secure environment for all guests, staff, and media during events. This role focuses on game days, concerts, and other large-scale events, requiring strong awareness, communication, and customer service skills. This is a part-time position.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Essential Duties and Responsibilities:
Greet and direct all guests to their assigned seating/location
Effectively able to read and identify credentials and tickets, with the understanding of proper access to the appropriate area
Maintain open and smooth access routes in the concourses and throughout the seating area
Identify and resolve issues in a timely manner
Respond to guests' request for service and assistance
Monitor your assigned area
Enforce and uphold integrity of the facility and the event
Perform routine search procedures and entrances and exits and ensure that no prohibited items enter or leave Spectrum Center.
Ability to proactively identify and address offensive behavior
Attend and participate in pre-event meetings
Receive and act on complaints from guests, clients and employees according to established policies and procedures
Enforce policies and procedures throughout the facility on a 24hr 7day a week basis
Follow all rules and regulations as outlined in the policies and the procedures manual
Aid in direction of orderly evacuation of building
Monitors and maintains access control
Other duties as assigned by Manager
Essential Guest Service Functions:
Guest service oriented
Respond to requests for service and assistance
Anticipates and respond to the guests' needs in a timely manner
Treat all guests in a kind and courteous manner
Required Skills, Experience and Abilities:
High school diploma/or equivalent
Must be able to work a minimum of 85% of Hornets games and 75% of all other events
Available to work evenings, weekends and holidays
The ability to maneuver throughout the arena
The ability to stand and walk for extended periods
The ability to bend, and lift at least 50 pounds and push 70 pounds
The ability to work effectively at high altitudes
Strive to maintain a safe work environment for self and others
Must be able to pass background check
Proficient with the internet, E-mail, and Microsoft Excel and Word
Possess excellent communication skills, oral and written
Guest services and Security experience preferred
Ability to handle multiple tasks simultaneously
Must be able to work independently and use sound judgment
Demonstrates neat and professional appearance at all times
Proactively enforces security policies and procedures
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.