Job description
Company Description
DataBP is reinventing the market data business by streamlining and simplifying complex market data processes, empowering data providers to gain efficiency and fully realize their data assets. We provide an easy-to-use platform with tools designed to run data businesses of all sizes, enhancing revenue and customer experience while reducing risks. Our team, leveraging decades of industry experience, provides personalized guidance and best practices to ensure successful implementation. Clients include major exchange groups and data providers worldwide, such as ASX, CME Group, and TMX Group. DataBP’s expertise in the commercial provision and value optimization of data sets us apart from other fintech providers.
Role Description
This is a full-time remote role for an Exchange Data Licensing Specialist at DataBP. The Specialist will be responsible for managing the implementation of licensing solutions and workflows for exchange clients. Day-to-day tasks include conducting needs assessments, configuring licensing workflows to meet client requirements, providing training and support, and troubleshooting any issues that arise to ensure customer satisfaction. Additionally, the specialist will work closely with clients to understand their business objectives and optimize the value of our platform.
Candidate will manage client solutions and delivery of our market data licensing and customer management platform. Clients include global securities exchanges, trading platforms, index providers, interdealer brokers and market data vendors.
Responsibilities Summary:
Engage with clients to understand their business objectives
Advise clients on best practices regarding data licensing and compliance
Connect client business goals and requirements with DataBP platform capabilities
Configure the application environment to suit the needs of the exchange
Translate business goals into technical requirements for development
Perform user acceptance testing
Assist in planning and prioritizing configuration and development efforts
Qualifications
5 or more years of experience in exchange data licensing or reporting
Excellent Customer Service and Communication skills
Commitment to Customer Satisfaction through proactive support and training
Ability to work independently and remotely
Experience in the market data or fintech industry is a plus
Bachelor's degree in a relevant field is preferred
Assertive and comfortable conducting client-facing meetings
At DataBP, we value self-motivated and independent workers. Our team members work remotely around the world, and we are looking for people in all regions.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.