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Apple

Executive Assistant, Retail Customer Care

austin, TX

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About this opportunity

Apple lists this Executive Assistant, Retail Customer Care opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Executive Assistant, Retail Customer CareImagine what you could do here! The people here at Apple don't just create products — they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online (ASO) team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. As an Executive Assistant within Apple Store Online, you'll serve as a trusted partner to your leaders and play a central role connecting teams and managing key information that keeps our organization running smoothly.In the role of Executive Assistant, you will anticipate your leaders' needs and solve problems before they arise, bringing strong organizational skills and strategic thinking to support their priorities. You will collaborate closely with the ASO Executive Assistant team, working across Retail and Apple to deliver seamless support.Responsibilities:Manage assigned leader's management systems, consisting of highly complex calendars that often require frequent reschedulingCoordinate travel arrangements, visa requirements and expense reportingOversee scheduling and logistics for shared meeting and conference roomsSupport employee engagement initiatives in partnership with local Executive Assistants and the ASO Business Planning teamCoordinate offsite events and key meeting logistics, tracking dates and details to keep teams alignedArrange meals or refreshments when leaders are unable to step awayMinimum Qualifications:3+ years of experience providing administrative support to senior leaders or executives, including calendar management and prioritization, event planning, travel logistics, expense reporting and project managementExperience providing high-level administrative support to executives in a dynamic, fast-paced environmentExperience drafting written communications and delivering verbal updates to leadership and cross-functional teams with keen attention to detailPreferred Qualifications:5+ years of experience providing administrative support to senior leaders or executives, including calendar management and prioritization, event planning, travel logistics, expense reporting and project managementAbility to take initiative and build trust across cross-functional teamsExperience organizing schedules and competing priorities in a fast-paced environment with efficient turnaround timesExperience solving ambiguous problems with curiosity and creativity, with a solutions-oriented approachAbility to handle confidential matters with discretion while maintaining composure under pressureExperience collaborating across time zones in a matrixed organizationNegotiation and interpersonal skillsProficiency with Apple software and productivity tools (e.g., Keynote, Numbers, Calendar)Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.

Worksite address

austin, TX, 78701, US

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