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Publicis Groupe ANZ

Executive CX Leader, Healthcare Insights

northern, KY

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Job description

Publicis Groupe ANZ seeks a Senior Vice President of Customer Experience to lead the CX capability across the agency and client portfolio. You will shape insights-driven strategy, build high-performing teams, and partner with cross-functional leaders to drive measurable business impact.

You will guide senior clients and internal stakeholders, translating customer insights into actionable brand strategies, while fostering thought leadership and industry engagement.

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