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Job description
JPMorgan Chase in the United States is seeking an Executive Director CX Strategy Insights to set the direction for customer experience improvements across card and connected commerce. You will lead enterprise CX agendas, translate insights into strategic priorities, and drive cross-functional initiatives to improve outcomes at scale.
The role requires building governance, scorecards, and dashboards, partnering with product teams, and influencing senior leaders through concise leadership
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.