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Job description
JPMorgan Chase in the Card & Connected Commerce division seeks an Executive Director, CX Strategy & Insights to drive enterprise customer experience priorities. You will translate insights into strategic initiatives, lead cross-functional programs across product, digital, operations and risk, and build measurement dashboards to track outcomes.
You will partner with senior leaders to set multi-year roadmaps, prioritize investments, and deliver high impact improvements at scale while maintaining
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.