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Job description
As a vital part of our team, the Executive Director must be a strong leader with the ability to provide operational oversight. They will set the ultimate example for servant-hearted excellence and positive culture in the restaurant while showing genuine care for our team and guests. The Executive Director will work alongside the Owner/Operator to lead, grow, and support the team.
RESPONSIBILITIES
The responsibilities and tasks for this role directly relate to the 4 pillars of our mission statement.
1. Obsession for exceptional service
Be the go-to expert in the restaurant for safety, service, and productivity, setting the standard for best practices.
2. Drive for continual growth
Enthusiastically lead the team; celebrate successes while holding team members accountable for performance results
Perform managerial tasks such as strategizing business goals, reviewing reports and results, and team development
Ensure Chick-fil-A Chesterfield Valley is stewarding all resources well and meeting and exceeding all Chick-fil-A standards
3. Commitment to operational excellence
Take full ownership of the restaurant's Profit and Loss (P&L) statement, operating within specified parameters for labor, food, and general expenses.
Partner with other leaders to plan ahead to ensure that the store runs with excellence at all times.
Operate within the prescribed limits for labor, food, and general expenses.
Ongoing evaluation of the store; streamlining systems/processes to improve efficiency and to build sustainable sales and profit growth
4. Focus on developing remarkable leaders
Oversee a team of four key Directors within the restaurant, guiding and mentoring them to ensure high levels of performance
Accountable for leading, training, and developing the team, including directors
Know, set, and evolve store goals with a focus on key metrics: Sales growth, profitability, food safety, customer experience scores
Meet regularly with Operator and Leadership Team for training/personal development and to execute the overall vision
EDUCATION
Bachelor's Degree Required
EXPECTATIONS
Uplift and reinforce our Chesterfield Valley culture
Hold the team accountable to meet extremely high standards
Model constant and healthy communication and give correction when needed
Recruit, train and retain top-caliber talent
Willing and able to work a flexible schedule including all weekends and holidays
Prioritize responsibilities to keep up with daily, monthly and long term needs of restaurant
Consistently deliver reliable results
Create and maintain systems to improve operational efficiency
ATTRIBUTES
Consistent and reliable
Detail-oriented
Ability to multi-task
Work well independently and in a team environment
Cheerful and positive attitude
Customer service oriented
Strong interpersonal skills
Working at a Chick-fil-A restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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Worksite address
chesterfield, MO, 63005, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.