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hireneXus

Executive Director of Operations – Healthcare Services

chicago, IL

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About this opportunity

hireneXus lists this Executive Director of Operations – Healthcare Services opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Executive Director of Operations – Healthcare Services

Category

Location

$185,000 - $225,000

Job Reference

Job Description

The Opportunity

This role is with a large, multi-site healthcare services organization undergoing continued growth and operational evolution. The business delivers care across a diverse set of service lines and operates within a complex, physician-centric environment, balancing both fee-for-service and value-based care models.

The Executive Director of Operations will serve as a senior leader responsible for a significant portion of the organization’s operating footprint, overseeing multiple service lines and a P&L exceeding $150M. This individual will report directly to executive leadership and play a critical role in driving performance, standardization, and scalable growth across the platform.

This role will have responsibility for a core portion of the organization’s Midwest footprint, partnering closely with leadership to support continued expansion and operational consistency across markets.

This is a high-impact leadership opportunity for an experienced operator who thrives in dynamic healthcare environments and is comfortable navigating complexity, ambiguity, and scale.

Role Overview

The Executive Director will lead operations across a broad portfolio of clinical services, partnering closely with physician leadership, functional executives, and frontline teams to improve access, efficiency, financial performance, and patient outcomes.

This role requires a leader who can operate both strategically and tactically—setting direction while also ensuring disciplined execution across a multi-site environment. The VP will be expected to drive alignment across service lines, elevate operational consistency, and build infrastructure to support continued growth.

Key Responsibilities

Operational Leadership & Performance

Oversee day-to-day operations across multiple service lines within a large, multi-site healthcare platform

Drive performance across key metrics including access, throughput, patient experience, and financial outcomes

Establish and maintain operating rhythms, reporting structures, and accountability frameworks

Hold full accountability for a $150M+ P&L, including revenue growth, cost management, and margin improvement

Partner with finance to develop budgets, forecasts, and performance improvement plans

Identify and execute opportunities to improve efficiency and optimize resource allocation

Collaborate closely with physician leaders to align operational priorities with clinical objectives

Support service line growth, provider engagement, and practice optimization initiatives

Build trust and credibility across clinical and administrative stakeholders

Strategic Execution & Transformation

Lead key enterprise initiatives, including service line expansion, operational redesign, and performance improvement efforts

Translate strategic priorities into executable plans with clear milestones and outcomes

Drive change management across a distributed organization with diverse stakeholders

Lead and develop a team of operational leaders, fostering a culture of accountability, collaboration, and continuous improvement

Build organizational capabilities to support scale, including talent development and succession planning

Qualifications

10+ years of progressive leadership experience in healthcare operations, ideally within multi-site provider organizations

Demonstrated experience managing large-scale operations with significant P&L responsibility

Strong track record of driving operational performance and leading complex initiatives

Experience working closely with physicians and clinical leadership in ambulatory or outpatient environments

Familiarity with both fee-for-service and value-based care models

Proven ability to lead through influence in matrixed, fast-paced organizations

Profile

Strategic thinker with strong execution orientation

Comfortable operating in complex, evolving environments

Data-driven decision maker with strong financial acumen

Collaborative leader with executive presence and the ability to influence at all levels

High level of ownership, accountability, and adaptability

Location

Midwest-based preferred, with regular in-market presence required

Why This Role

This is an opportunity to step into a senior leadership role within a scaled healthcare organization at an important inflection point. The position offers meaningful scope, direct exposure to executive leadership, and the ability to drive impact across a broad operational footprint.

The ideal candidate will be energized by the opportunity to lead at scale, influence strategy, and drive measurable results across a complex, multi-site healthcare environment.

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Worksite address

chicago, IL, 60290, US

Who can apply

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