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HOAMCO

Executive Director

surprise, AZ

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About this opportunity

HOAMCO lists this Executive Director opportunity in surprise, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

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HOAMCO, a homeowner association management company, is seeking an experienced Executive Director to oversee operations for an active adult resort community in Surprise, AZ.

The Executive Director is responsible for leading the community’s daily operations, resident relations, team performance, vendor management, facilities maintenance, and Board support functions. This role ensures that all Association activities align with governing documents, contractual obligations, Board directives, and applicable Arizona community association regulations.

The ideal candidate possesses strong high-rise operational experience, exceptional communication skills, sound judgment during emergencies, and a proactive, solution-oriented leadership approach. The General Manager will work closely with the Board of Directors, supervise on-site staff, foster a high level of resident service, and maintain a professional and responsive community environment.

Essential Job Functions:

Serve as the primary day-to-day management contact for the high-rise community

Manage operations in accordance with the governing documents, management agreement, Board policies, contracts, and applicable Arizona laws

Communicate proactively with the Board, committees, residents, vendors, and internal teams

Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service excellence

Oversee common areas, resident services, access procedures, vendor work, maintenance coordination, building systems, and life/safety readiness

Respond to emergencies and urgent matters with calm judgment, clear direction, prompt action, and appropriate escalation

Assess issues, evaluate options, recommend practical solutions, and keep the Board and leadership appropriately informed

Support budgets, timely payments, monthly financial review, reporting, and follow-up in coordination with accounting and leadership

Use Excel and other Microsoft Office tools to track budgets, projects, work orders, vendor follow-up, resident communication, and Board materials

Coordinate vendor performance, contract compliance, maintenance schedules, service requests, and project follow-up

Attend and conduct Board, committee, vendor, resident, and internal meetings in person or virtually as needed.

Follow internal processes, complete administrative duties, and stay current with industry best practices and applicable Arizona requirements

Perform additional duties as assigned

Qualifications:

Bachelor's degree or equivalent experience

CMCA certification or higher management designation preferred

Minimum of 3 years of experience as a Community Association Manager

High-rise condominium or community management experience preferred

Experience managing, coaching, and developing a team

Strong leadership skills that build teamwork, accountability, camaraderie, and service excellence

Clear, timely communication with Boards, residents, vendors, and internal teams

Strong administrative, organizational, and computer skills

Proficiency with Microsoft Office, especially Excel, plus Word, Outlook, and Teams

Experience with building operations, facilities maintenance, vendor management, and common-area service standards

Ability to multitask, prioritize, and provide clear direction during emergencies or urgent issues

Critical thinking and problem-solving skills with a practical, solution-oriented approach

Willingness to learn, adapt, and stay current with best practices and applicable Arizona community association requirements

WHAT WE OFFER:

Comprehensive benefits package including medical, dental, and vision

Wellness program

Flexible Spending Accounts

Company-matching 401(k) contributions

Paid time off for vacation, holidays, medical, and volunteering

Paid parental leave

Training and educational assistance

Support programs, including Employee Assistance Program and Calm Health

Optional benefits including short- and long-term disability, life insurance, and pet insurance

Most importantly, a caring team who is dedicated to your success!

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Worksite address

surprise, AZ, 85379, US

Who can apply

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