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New-Hanover-House

Executive Director

wilmington, NC

Check who can apply and the requirements below before continuing.

About this opportunity

New-Hanover-House lists this Executive Director opportunity in wilmington, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Are you a dynamic leader passionate about enhancing the lives of seniors? New Hanover House is seeking an experienced Executive Director to oversee daily operations, team leadership, and resident care at New Hanover House.

Why Join New Hanover House?

At New Hanover House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

Competitive salary with bonus potential

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Ongoing professional development opportunities

Company-paid life insurance

Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

Operational Leadership: Oversee the day-to-day operations of the community, ensuring compliance with state and federal regulations while maintaining the highest standards of care and service.

Team Development: Recruit, hire, train, and mentor department leaders and staff to build a high performing, engaged team. Provide ongoing coaching and performance management. Operates within established budgetary guidelines

Resident & Family Engagement: Foster strong relationships with residents and their families, ensuring high levels of satisfaction. Address concerns promptly and creates a positive, inclusive community environment.

Financial Management: Develop and manage annual operating and capital budgets. Monitor financial performance, control expenses, and implement strategies to meet or exceed revenue and profitability targets.

Regulatory Compliance: Ensure compliance with all licensing requirements, safety standards, and company policies. Maintain readiness for inspections and audits.

Sales & Marketing Support: Partner with the sales team to drive occupancy, support marketing initiatives, and engage with prospective residents and referral sources.

Quality Assurance: Collaborate with clinical leaders to ensure the delivery of high-quality care and services that meet the evolving needs of residents.

Community Outreach: Represent New Hanover House within the local community, building relationships with healthcare professionals, vendors, and civic organizations to promote the community’s visibility and reputation.

Qualifications

Bachelor’s degree in healthcare administration, Business, or related field preferred

2+ years of leadership experience in Assisted Living, Memory Care, or senior living operations

Strong knowledge of state and federal senior living regulations and compliance

Proven experience in financial management, staff development, and resident relations

Excellent leadership, communication, and problem-solving skills

Valid NC Assisted Living Administrator License (or ability to obtain

Must have compassion for and desire to work with the elderly.

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Worksite address

wilmington, NC, 28412, US

Who can apply

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