About this opportunity
New Era Escrow Inc lists this Executive Escrow Officer Assistant opportunity in el segundo, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits:
nCompetitive salary
nDental insurance
nHealth insurance
nTraining & development
nVision insurance
nThe Escrow Assistant plays a key role throughout the real estate transaction by providing centralized support to a Senior Escrow Officer to ensure a smooth closing experience for the consumer. This position is responsible for providing a high level of customer service, ensuring efficient and effective file management and applying appropriate escrow knowledge throughout the transaction to accurately complete tasks and communicate with escrow clients.
nJob Responsibilities:
nTask Management:
nMaintain an accurate daily task list (workflow dashboard) without overdue items.
nProvide centralized operational support to the escrow officer, including:
nReviewing commitment/prelim and seller/buyer information forms.
nOrdering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases.
nBalancing files and preparing closing documents.
nHandling any other assigned workflow dashboard tasks.
nDocument Evaluation:
nEvaluate and review real estate contracts and all supporting documents meticulously.
nManage files to ensure accuracy and completeness of documentation.
nCompile and process escrow instruction packages.
nBranch Collaboration:
nCollaborate with branch operations to prepare for closings. o Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.
nRisk Assessment:
nExercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.
nTo perform the job successfully, an individual should demonstrate the following competencies:
nSelf-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
nPeople first approach - providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.
nTechnical- ability to learn and navigate multiple software systems with a high level of competency.
nCritical Thinking/Problem solving —the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
nPartnership/Collaboration —the individual remains open to others' ideas and exhibits willingness to try new things.
nOral/Written Communication —the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
nQuality Assurance —the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
nAdaptability —the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.
nBuilding Collaborative Relationships – the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
Worksite address
el segundo, CA, 90245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.