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Pyramid Global Hospitality

Executive Front Office Director — Luxury Resort Leader

town of chatham, NY

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Job description

Pyramid Global Hospitality's Chatham Bars Inn is hiring a Director of Front Office to deliver the highest level of personalized service across all Front Office operations, including Concierge, PBX, Night Audit and Front Desk teams. You will train, coach, and lead staff to Forbes Five-Star standards, manage labor costs, and collaborate with Rooms to maximize guest satisfaction and revenue.

This role requires strong leadership, exceptional guest service, and dedication to luxury hospitality in a

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