About this opportunity
AAA Auto Club Enterprises lists this Executive Lead, Member Experience Research opportunity in costa mesa, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
AAA Auto Club Enterprises in Costa Mesa, CA, seeks a Member Experience Research Manager to lead the member experience research team and oversee the CX program across lines, driving an end-to-end view of the member journey.
You will steward Voice of Member research, manage a team of 9–15 and a research budget, and partner with product, marketing, claims, and operations to embed insights into decision-making.
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Worksite address
costa mesa, CA, 92626, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.