About this opportunity
Southaven Honda lists this Experienced Automotive Service Advisor opportunity in southaven, Mississippi. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service AdvisorSouthaven Kia is seeking an experienced, professional Service Advisor who knows how to manage the drive, communicate clearly, and deliver a top-tier customer experience. This role is for advisors who understand that success comes from accuracy, accountability, and customer trust...not shortcuts.ResponsibilitiesGreet customers and manage the service lane experience from write-up to deliveryAccurately document customer concerns and recommend maintenance and repairsCommunicate clearly with technicians, parts, and managementManage workflow, follow-up, and repair status updatesDrive CSI, service retention, and first-visit resolutionEnsure repair orders meet manufacturer and dealership standardsUphold safety, compliance, and quality control expectationsRequirementsMinimum 5 years of Service Advisor experience in a dealership environment (or combined service experience)Brand-specific certification (Kia preferred) or equivalent OEM certification – requiredStrong understanding of service processes, warranty guidelines, and repair order accuracyProven customer service, communication, and sales skillsAbility to thrive in a fast-paced, high-volume service driveProfessional appearance and customer-first mindsetBenefitsCompetitive compensation with performance-based payFull benefits package (medical, dental, vision, 401(k))Established service department with strong supportModern facility and systemsOpportunity for long-term growth and stabilityLocated in Southaven, MS, Southaven Kia is a modern dealership committed to providing exceptional service and quality to our customers. We pride ourselves on building customer trust and fostering a professional, supportive environment for our team members.
Worksite address
southaven, MS, 38671, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.