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Job description
Experienced Service Advisor | Full Time | SubaruWe are seeking an experienced Automotive Service Advisor. As a Service Advisor on our team, you will play a critical role in creating a seamless and exceptional customer experience. You'll welcome guests, understand their concerns, create accurate repair orders, communicate clearly with technicians, and keep customers updated throughout the entire service process. Your ability to recommend maintenance and repairs, build trust, and maintain relationships will be essential to your success.Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitment—because Owners Just Care More.Compensation & Benefits$50,000 - $80,000+ annual earning potential, with no cap on performance-based bonusesHigh customer-pay volume and strong service traffic provide excellent income opportunitiesEmployee-Owned Company (ESOP)401(k) with Company MatchMedical, Dental & Vision InsuranceTuition ReimbursementPaid Training and Career Advancement OpportunitiesEmployee DiscountsClosed SundaysRequirementsWhat You'll DoWelcome customers and provide an exceptional, friendly service experienceListen carefully to customer concerns and translate them into clear repair ordersExplain recommended services in a simple, customer-friendly wayCoordinate with technicians to ensure accurate and timely repairsMaintain consistent communication with customers throughout the processRecommend maintenance, repairs, and value-added servicesBuild strong, long-term customer relationshipsProvide post-service follow-up to ensure satisfactionWhat We're Looking For2+ years of Automotive Service Advisor experience in a dealership environment preferred, with strong knowledge of repair order management, maintenance recommendations, and customer service excellence.Strong automotive and repair process knowledgeExcellent customer service and communication skillsOrganized; manages multiple repair orders efficientlyConfident, ethical service recommendationsComfortable discussing repairs, timelines, and pricingBasic computer and dealership system skillsValid driver's licenseJoin our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application!
Worksite address
winchester, VA, 22601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.