About this opportunity
Lithia & Driveway lists this Experienced Service Advisor opportunity in hamilton, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Subaru of Sterling, Sterling, VA 20166
nFull time
nR
nDealership:L0823 Subaru of Sterling
nSubaru of SterlingNow Hiring: Experienced Service Advisor
nnnPay: Earning protentional $64,000–$140,000 including performance-based commissions and bonuses. Final pay varies by experience, and location
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nnSchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.
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n nWhy Join Our Team?
nSubaru of Sterling an award-winning dealership with a great reputation, beautiful, state-of-the-art facility, and amazing, supportive management! If you are passionate about providing excellent customer service and have the drive and determination to succeed, now is the time to join our growing team.
nWhat You'll Do
nnnAnswer calls and assist customers professionally.
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nnIdentify customer needs and recommend services.
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nnExplain repairs, costs, and completion timelines.
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nnConduct vehicle walk-arounds and inspections.
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nnObtain approval for repairs and service recommendations.
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nnProvide accurate estimates and repair updates.
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nnCoordinate repair orders with technicians.
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nnProcess payments and deliver completed vehicles.
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nnEnsure a positive customer experience throughout the service process.
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nnFollow company customer service and communication standards.
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n nWhat You'll Bring
nnnPrevious Service Advisor/Service Writer experience
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nnPolished and professional demeanor
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nnStrong communication skills-both verbal and written
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nnAbility to communicate technical terms to a non-technical audience
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nnAbility to create a truly memorable experience for our customers
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nnAbility to work well in a team environment
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nnOutstanding attention to detail
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nnValid Driver's License with acceptable driving record
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n nTotal Rewards
nThe estimated annual earnings for this position ranges from $64,000–$140,000 . This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location
nWe offer a comprehensive benefits package designed to support you and your family, including:
nnnCompetitive pay
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nnMedical, Dental and Vision Plans
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nnPaid Holidays & PTO
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nnShort and Long-Term Disability
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nnPaid Life Insurance
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nn401(k) Retirement Plan
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nnEmployee Stock Purchase Plan
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nnLithia Learning Center
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nnVehicle Purchase Discounts
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nnWellness Programs
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n nAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
nAbout Us
nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
nReasonable accommodations may be made to enable individuals to perform the essential functions.
nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Worksite address
hamilton, VA, 22068, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.