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MileOne

Experienced Service Advisor - Mercedes Benz of Silver Spring

washington, DC

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Job description

Service Advisor/Service Writer

We are hiring a Service Advisor/Service Writer for our busy automotive Service Mercedes-Benz of Silver Spring, a flagship luxury dealership and proud member of MileOne Autogroup, is now hiring an experienced Service Advisor to elevate our world-class service operation. This is not an average advisor role. This is your opportunity to represent one of the most iconic luxury automotive brands on the planet, where precision, performance, and personalized service define every guest interaction. If you thrive in a fast-paced, high-earning environment and take pride in delivering an unforgettable ownership experience—welcome to the next level.

Experience Everything Mercedes-Benz of Silver Spring Has to Offer

Competitive compensation: $60,000 – $100,000+ with bonus opportunity

Exceptional opportunities for career growth within a luxury OEM environment

State of the art facility with the latest technology

A tenured, professional, success-driven culture focused on precision and performance

Key Responsibilities

Deliver exceptional customer service aligned with Mercedes-Benz brand and warranty standards

Schedule, manage, and coordinate service appointments and repair estimates

Communicate recommended services clearly and professionally

Proactively address and resolve customer concerns with urgency and care

Qualifications

Previous automotive service advisor experience required (luxury brand experience a plus)

High dedication to customer service

Excellent communication and follow up skills

Strong understanding of vehicle systems, functions, and service operations

Proficiency with MS Office, dealership software, internet tools

MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Worksite address

washington, DC, 20022, US

Who can apply

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