About this opportunity
Lithia Motors lists this Experienced Service Advisor opportunity in sterling, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Dealership:
L0823 Subaru of Sterling
Subaru of Sterling
Now Hiring: Experienced Service Advisor
Pay: Earning protentional $64,000-$140,000 including performance-based commissions and bonuses. Final pay varies by experience, and location
Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.
Why Join Our Team?
Subaru of Sterling an award-winning dealership with a great reputation, beautiful, state-of-the-art facility, and amazing, supportive management! If you are passionate about providing excellent customer service and have the drive and determination to succeed, now is the time to join our growing team.
What You'll Do Answer calls and assist customers professionally.
Identify customer needs and recommend services.
Explain repairs, costs, and completion timelines.
Conduct vehicle walk-arounds and inspections.
Obtain approval for repairs and service recommendations.
Provide accurate estimates and repair updates.
Coordinate repair orders with technicians.
Process payments and deliver completed vehicles.
Ensure a positive customer experience throughout the service process.
Follow company customer service and communication standards.
What You'll Bring Previous Service Advisor/Service Writer experience
Polished and professional demeanor
Strong communication skills-both verbal and written
Ability to communicate technical terms to a non-technical audience
Ability to create a truly memorable experience for our customers
Ability to work well in a team environment
Outstanding attention to detail
Valid Driver's License with acceptable driving record
Total Rewards
The estimated annual earnings for this position ranges from $64,000-$140,000 . This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location
We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Worksite address
sterling, VA, 22170, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.