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Job description
Export Operations ManagerPriority Worldwide is an international freight forwarder specializing in complex air and ocean export operations, including time-critical, regulated, and government-related cargo. We operate across air, ocean, and intermodal transportation with a strong focus on compliance, operational excellence, and service reliability.We are seeking an experienced Export Operations Manager to lead a high-performing export team handling international shipments across air, ocean, and intermodal environments. This is a hands-on leadership role in a fast-paced global logistics environment.This is a working leadership position where you will manage people, processes, and performance while also stepping into shipments and escalations when needed to ensure seamless execution and customer satisfaction. You will own end-to-end international export operations, ensuring compliance, efficiency, and high service standards across all shipments.Lead and support export operations team performance and daily shipment executionManage end-to-end international export processes from booking through deliveryAct as escalation point for complex shipments and service issuesEnsure compliance with ITAR and other regulated cargo requirementsCoordinate air, ocean, and intermodal export movementsSupport team development, training, and workflow optimizationMaintain strong communication with clients, vendors, and internal teamsTrack operational KPIs and reporting7+ years of freight forwarding export operations experience requiredPrior experience in a team lead or management role requiredStrong knowledge of international air/ocean export processesHands-on experience with ITAR or regulated cargoExperience in high-volume, fast-paced export environmentsStrong customer service and problem-solving skillsCargoWise experience strongly preferredThis is an on-site role based in either Baltimore, MD or Los Angeles, CA. Candidates must currently reside within commuting distance of one of these locations. Relocation assistance and visa sponsorship are not available.Salary: $85,000 – $120,000 annually, based on experienceMedical, Dental, and Vision coverage401(k) Safe Harbor with 3% company contribution2 weeks vacation + 5 personal days5 work-from-home days per monthPaid volunteer time offAdditional standard company benefitsThis is a leadership opportunity for an experienced export operations professional who thrives in complex logistics environments and wants to remain close to execution while leading a team. You will have visibility, accountability, and the ability to directly impact service quality, compliance, and customer outcomes in a global logistics environment.Priority Worldwide is an equal opportunity employer. Hiring decisions are based on qualifications, experience, and business needs.
Worksite address
los angeles, CA, 90001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.