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Lithia & Driveway

Express Service Advisor

hamilton, VA

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Job description

Subaru of Sterling, Sterling, VA 20166

nFull time

nR

nDealership:L0823 Subaru of Sterling

nSubaru of Sterling

nNow Hiring- Express Service Advisor

nnnPay:$45,000-$72,000- based on performance; position is commission based

n

nnSchedule: Full Time

n

n nWhy Join Our Team?

nAt Subaru of Sterling , we believe in promoting from within and investing in our people. You'll receive hands-on training, mentorship from experienced technicians, and opportunities for growth in a fast-paced, team-oriented environment.

nWhat You'll Do

nnnAct as the main point of contact between customers and technicians.

n

nnExplain service and repair recommendations to customers.

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nnPrepare repair estimates, including parts, labor, and customer costs.

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nnCreate and process repair orders in the service system.

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nnInform customers of any additional service or repair needs found during inspections.

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nnProcess manufacturer warranty repairs when applicable.

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nnKeep customers updated on service specials, repair status, completion times, and costs.

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n nWhat You'll Bring

nnn1 to 2 years of experience in dealership setting

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nnStrong customer service and communication skills

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nnOrganized and detail-oriented

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nnAbility to multitask in a fast-paced environment

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nnBasic computer skills

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nnAcceptable driving record and a valid driver's license in your state of residence..

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n nTotal Rewards

nThe estimated annual earnings for this position ranges from $45,000-$60,000 this is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.

nActual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

nWe offer a comprehensive benefits package designed to support you and your family, including:

nnnCompetitive pay

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nnMedical, Dental and Vision Plans

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nnPaid Holidays & PTO

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nnShort and Long-Term Disability

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nnPaid Life Insurance

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nn401(k) Retirement Plan

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nnEmployee Stock Purchase Plan

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nnLithia Learning Center

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nnVehicle Purchase Discounts

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nnWellness Programs

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n n​

nAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

nAbout Us

nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, co

nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Worksite address

hamilton, VA, 22068, US

Who can apply

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