About this opportunity
Mondo lists this F&O Support Analyst opportunity in philadelphia, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
F&O Support AnalystThis role serves as the primary functional and technical support contact for a Microsoft Dynamics 365 F&O ERP environment, helping finance, warehouse, and operations teams resolve issues and maintain smooth distribution workflows during and after a live ERP cutover.•Provide tier 1 and tier 2 functional support to end-users across inventory, order management, and financial modules within the D365 F&O ERP system.•Troubleshoot system errors, workflow bottlenecks, and data discrepancies, escalating complex technical bugs to senior developers or system administrators as needed.•Assist with onboarding and training new employees on core F&O system functionality and best practices.•Monitor system performance and support testing during upgrades and new module rollouts.•Act as a liaison between operations staff and technical teams to ensure issues are communicated clearly and resolved efficiently.•Perform additional IT and operational support duties as required in a fast-paced warehouse and distribution environment.•Minimum 3 years of hands-on experience supporting Microsoft Dynamics 365 F&O in a live production environment.•Strong understanding of supply chain, inventory management, and basic accounting and finance principles.•Demonstrated ability to support system administration and organizational setup, not limited to UI navigation.•Proven ability to communicate technical concepts clearly to non-technical warehouse and office staff in a high-pressure, high-volume environment.•Background in food, beverage, or specialty distribution environments with ERP experience in similar operations.•Experience supporting ERP cutovers or go-live transitions.•Familiarity with X++ or other D365 F&O development concepts.•Multi-ERP experience, provided D365 F&O hands-on time is substantial and well-documented.
Worksite address
philadelphia, PA, 19102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.