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Job description
Facility Supervisor – Ice ArenaAt Suburban Sports Group, our purpose is simple: To Make People Smile. Every day, we create positive experiences for athletes, families, coaches, and our community. We're looking for an energetic, organized, and people-focused leader to become the face of our ice arena and help create an exceptional environment for all our guests. If you're passionate about sports, customer service, and making an impact in a dynamic facility, this could be the perfect opportunity for you.What You'll DoAs the Facility Supervisor – Ice Arena, you'll play a pivotal role in overseeing the daily operations of our busy ice facility while ensuring every guest, athlete, and team has an outstanding experience. You'll be at the heart of the action, keeping things running smoothly and safely.Help oversee daily arena operations, including programming, rentals, and special events.Lead, schedule, train, and support part-time and seasonal staff, fostering a positive team environment.Ensure ice quality, facility cleanliness, safety protocols, and overall readiness are maintained to the highest standards.Deliver exceptional customer service, actively engaging with guests, and efficiently resolving issues and inquiries.Coordinate effectively with coaches, leagues, organizations, and community partners.Assist with cash handling, POS procedures, inventory management, payroll tracking, and other day-to-day administrative needs.Play a key role in making tournaments, events, and seasonal programs a success.Qualifications What We're Looking ForA friendly, professional, and dependable team playerStrong communication, leadership, and organizational skillsExperience in recreation, sports, hospitality, or facility operations - ice arena experience is a big plusSomeone who can stay cool when things get busy (pun intended!)Comfortable using computers, phones, and basic office/POS systemsAvailability to work evenings, weekends, and holidaysHockey knowledge is a plus, and competitive hockey experience is even betterWhy You'll Want to Join Our TeamSure, getting paid to drive a Zamboni is already pretty cool but there's more!Great People: Join a collaborative, supportive team where everyone pitches in.Learn & Grow: Build your skills, learn new equipment and systems, and take on new responsibilities.Be Part of the Action: Hockey games, figure skating, tournaments, public skating, special events, you'll be right in the middle of it all.Be a Key Player: As a full-time team member, you'll play an important role in the day-to-day success of our facility.Work-Life Balance: We value flexibility and work to create schedules that support both our operation and our team.And Most Importantly… We're FUN! We work hard, help each other out, and have a good time doing it.Sound Like You?If you're energetic, enjoy leading a team, and would rather spend your workday at the rink than behind a desk, we'd love to hear from you. Apply today and join our team!
Worksite address
royal oak, MI, 48067, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.