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Job description
Responsibilities
Job Summary: As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales.
Key Responsibilities & Essential Functions:
Customer Service / Sales:
Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
Creates an atmosphere of celebration by participating in total store events
Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
Provides excellent customer service; answers product-related questions; helps Customers locate merchandise
Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
Prepares products for use in demonstrations / samplings
Reviews daily sales reports; understands success metrics
Food Safety / Sanitation: Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
Attends required food safety and related trainings
Maintains a professional, clean, healthy, and safe work environment
Cleans up workstation area; assists other sales Partners as needed
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Age Requirement: 18+
Work Experience: Experience in sales or customer service
Experience in product demonstration (preferred)
Knowledge/Skills/Abilities: Knowledge of sales or product demonstration (preferred)
Strong communication and interpersonal skills
Strong customer service skills
Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns
Ability to read and interpret documents
Ability to manage multiple priorities and shift focus between projects
Ability and willingness to work flexible hours
A passion for customer service and hospitality
Education:
Licenses/Certifications:
Physical Demands & Working Conditions: Constantly stand, reach at waist, and grasp
Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements
Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs
While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 8/1/2022
Worksite address
boerne, TX, 78006, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.