Family Advocate

Job description

Position Details

Position Information

Job Title

Family Advocate

Position Number

Vacancy Open to

All Candidates

Time-Limited

Yes

Department Homepage

Department

PEDS-TEDI BEAR

Division

ECU Health/BSOM

Classification Title

10300 University Program Associate

Competency Level

2 - Journey

Working Title

Family Advocate

Number of Vacancies

1

Full Time Equivalent (FTE)

1.0

Full Time or Part Time

Full Time

Recruitment Range

$35,589 - $55,986

Anticipated Hiring Range

$42,300 - $47,000

Salary Grade Equivalency

NC09

Work Schedule

Monday - Friday

Work Hours

8:00 a.m. - 5:00 p.m.

Position Location (City)

Greenville

Job Category

Staff

Be a Pirate!

Be a Pirate!

East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C. , which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit

Academic Affairs , led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university's colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The Brody School of Medicine at East Carolina University is composed of departments that function to increase the supply of primary care physicians to serve the state; improve the health and well-being of the region; and train physicians who will meet the healthcare needs of the state. The ECU Brody School of Medicine is aligned with ECU Health as a clinically integrated academic healthcare organization. This integration allows the two organizations to provide efficient, effective and high-quality care to eastern North Carolina residents. For more information, visit ECUHealth.org.

The Department of Pediatrics advances child health through comprehensive pediatric and subspecialty care, innovative clinical and basic science research, and excellence in academic medicine, improving outcomes for children and families across eastern North Carolina.

Primary Purpose of Position

The Family Advocate serves as a critical member of the TEDI BEAR Children's Advocacy Center (Tedi Bear) multidisciplinary team. Reporting to the Human Services Supervisor, the position ensures that children and families impacted by suspected abuse, neglect, trauma, opioids, and other adverse circumstances receive coordinated, family-centered support throughout their involvement with the Children's Advocacy Center.

Key Responsibilities Include:

Provide education prior to evaluation and subsequent follow-up support services for caregivers and children in Pitt County through direct contact, case management, advocacy, and resource coordination. (60%)

Collaborate with the Pitt County Multidisciplinary Team (MDT) to improve access to services and support for child victims and their families. (10%)

Maintain accurate and timely documentation of all family advocacy services and case activities. (10%)

Support service accessibility for Pitt County families and the broader TEDI BEAR service area. (10%)

Assist caregivers in overcoming barriers to accessing services. (10%)

Minimum Education, Knowledge, Skills, and Experience

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License or Certification required by statute or regulation

NA

Preferred Education, Knowledge, Skills, and Experience

License or Certification required by the Department

NA

Special Instructions to Applicant Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Applicants must be currently authorized to work in the United States on a full-time basis.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Additional Instructions to Applicant

CLINICAL SUPPORT POSTION - NOT SUBECT TO STATE HUMAN RESOURCES ACT.

The Brody School of Medicine at East Carolina University is affiliated with ECU Health Medical Center, which serves as its teaching hospital, as well as the flagship hospital for ECU Health.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

While this position is not automatically eligible for the NC Teachers' and State Employees' Retirement System (TSERS), new hires transferring from another North Carolina state agency and current ECU employees transferring internally who had been enrolled in TSERS in their previous employment will continue participation in TSERS. These individuals may be able to elect to participate in ORP if they had not been offered that option at the time of their initial enrollment into TSERS.

Job Open Date

09/29/2026

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.

10/08/2026

Open Until Filled

No

Quick Link for Direct Access to Posting

option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (Voice/TTY) or .

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at or toll free at or send an email to Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Worksite address

greenville, NC, 27834, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.