About this opportunity
Health Connect America lists this Family Centered Treatment Specialist opportunity in greensboro, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Some careers are just jobs. This one is different. At Pinnacle Family Services , the work you do every day has a real and lasting impact on children and families who need it most.
For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at‑risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.
When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.
Pinnacle Family Services is part of Health Connect America , a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close‑knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client‑centered care that meets people where they are and walks alongside them toward something better.
Come make a difference and grow with us.
Health Connect America Family of Brands
If you're someone who believes that real change happens in real life — not just in an office — this role was built for you.
As a Family Centered Treatment (FCT) Specialist at Pinnacle Family Services, you'll deliver meaningful, evidence-based services where it matters most in the homes and communities of the children and families you serve.
What You'll Do
Deliver Family Centered Treatment services primarily in home and community settings, meeting families where they are — literally and figuratively
Guide children and families through the four phases of the FCT model, helping them set goals, build skills, and move toward sustainable well‑being
Serve as a central point of coordination for each family's Treatment Team, collaborating with medical, behavioral health, school, and community partners to ensure seamless, whole‑person care
Develop, implement, and continuously refine individualized Service Plans in partnership with the families you serve
Connect families to community resources, referrals, and aftercare supports that extend the impact of treatment beyond your time together
Maintain timely, accurate documentation in the Electronic Health Record, keeping records that reflect the quality of care you provide
Participate in Quality Assurance activities that help make our programs stronger for every family we serve
What To Expect
This is community-based work, which means a flexible schedule that accommodates families' lives. Like most roles serving children and families in the community, this position includes 24/7 on‑call availability for crisis support — because sometimes families need a steady, trusted voice outside of regular hours. In practice, crises don't define the day‑to‑day experience but knowing you're there when it counts is a meaningful part of the impact you make in this role.
Your Path to FCT Certification
FCT Certification is required for this role and must be completed within one year of hire. Pinnacle supports you every step of the way — through structured checkoffs, e‑learning trainings, and a team that's invested in your professional growth. Becoming FCT‑certified isn't just a requirement; it's a credential that sets you apart in the field.
We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications
Must meet NC Qualified Professional (QP) requirements per 10A NCAC 27G .0104. One of the following Master's in human services field + 1 year experience
Bachelor's in human services field + 2 years experience
Bachelor's in non‑human services field + 4 years experience
Current NC license (including provisional) or board‑issued certification in a human services profession
Experience must be full‑time and supervised, serving children and adolescents with a primary mental health diagnosis, and may be accumulated before or after degree completion.
Must have a valid driver’s license and access to a fully insured, private form of transportation
Be Well with Us
Retention Bonus — earn up to $2,000 annually through our 2026 Retention Bonus Program
Flexible scheduling and a culture that recognizes the importance of work/life balance
Employee Assistance Program (EAP) including 8 mental health counseling sessions annually — because your well‑being matters
Paid time off and paid holidays
Medical, dental, vision, and voluntary insurance options
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Access to a Health Navigator
401(k) Retirement Plan
Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life
Ready to Make a Difference?
Employment is contingent upon the successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.
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Worksite address
greensboro, NC, 27497, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.