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Job description
Family Peer Advocate (FPA)
Do you have lived experience navigating the mental health system as a parent or caregiver of a youth with emotional, behavioral, or mental health challenges? Are you passionate about helping other families find hope and support? We're seeking a Family Peer Advocate (FPA) to join our Niagara County Youth ACT Team — a multidisciplinary group providing intensive, community-based mental health services to youth (ages 10–21) and their families experiencing significant emotional and behavioral challenges. As a vital member of the team, you'll use your personal journey to help families feel heard, supported, and empowered. This role serves as a voice of understanding, a source of encouragement, and a bridge to resources.
Major Responsibilities/Activities:
Offer resources, including, but not limited to: education, advocacy and support along with role modeling for youth how to advocate for their needs
Create partnerships with the youth and other collaterals to help meet the needs of the youth
Educate recipients about self-help techniques and self-help group processes
Teach effective coping strategies based on personal lived experience
Teach symptom management skills and assist in clarifying rehabilitation
Assist youth and families in crisis avoidance as well as managing at the time of the crisis
Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions
Participates and contributes to program Quality Improvement process
Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy
Maintain positive working relationships with program staff and others within the agency
Minimum Requirements:
Must have personal experience as a parent or caregiver (not paid experience) of a youth with emotional, behavioral or mental health challenges.
A high school diploma, equivalency, or a State Education Commencement Credential
Must have means of transportation to travel throughout Western New York area
Must have a valid New York State driver's license
Must be flexible to meet the needs of children and families in their homes
Must be able to work independently
Must possess adequate computer and oral communication skills
Competitive Pay Rate $21.98 per hour, based on a 35-hour work week
Shift Information:
Flexible schedule
C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment:
Paid Time Off (PTO), paid holidays and bereavement time
Employer Paid Life Insurance
Medical insurance options
Dental insurance options
Vision insurance options
Wellness Program and Incentives
Health Savings Account (HSA)
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions
Child & Family Services is an Equal Opportunity Employer:
Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
niagara falls, NY, 14304, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.