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Job description
Family Resource Navigator / Parenting Education Facilitator
Compensation: $19.50–$22.50 per hour, based on experience and funding availability.
Hours: Full-time, 40 hours per week; flexible schedule including evenings and weekends as needed.
Reports To: Holistic Family Support Manager
General Description
The Family Resource Navigator / Parenting Education Facilitator coordinates parenting education services while providing assessment, engagement, referral, resource navigation, and family support. This position facilitates evidence-based parenting education, connects participants to community resources, supports grant compliance and program evaluation, maintains accurate documentation, and collaborates with community partners to strengthen outcomes for children and families.
Duties & Essential Job Functions
Facilitate parenting education classes using the Nurturing Parenting Program and other evidence-based curricula.
Recruit, screen, engage, and maintain contact with families participating in CHD programs.
Conduct pre- and post-assessments, family screenings, and evaluations to measure program effectiveness.
Provide trauma-informed, culturally responsive, and family-centered services.
Provide resource navigation and referrals for housing, utilities, employment, behavioral health, domestic violence, childcare, transportation, and other community resources.
Develop, maintain, and expand a comprehensive community resource network and referral database.
Coordinate referrals, follow-up services, and participant engagement to support successful outcomes.
Maintain accurate electronic and paper documentation, case files, attendance, assessments, and progress notes.
Utilize agency data systems and documentation tools to support program evaluation and reporting.
Prepare demographic, statistical, outcome, and grant reports.
Ensure program activities and documentation comply with grant requirements, agency policies, and funding expectations.
Assist with outreach, community presentations, marketing, and participant recruitment.
Collaborate with staff, schools, churches, healthcare providers, and community partners.
Assist with recruiting, training, and mentoring additional facilitators.
Perform other duties assigned in support of CHD's prevention, education, and family support initiatives.
Education, Experience & Training
High school diploma or GED required.
Bachelor's degree in social work, counseling, education, human services, public health, behavioral health, or related field preferred.
Two years of professional experience in human services, education, case management, or community outreach preferred.
Experience facilitating workshops, group education, or adult learning activities preferred.
Experience working with confidential and sensitive information.
Knowledge, Skills & Abilities
Knowledge of parenting education, child development, trauma-informed care, and social determinants of health.
Strong communication, facilitation, relationship-building, and conflict-resolution skills.
Ability to build rapport while maintaining professional boundaries.
Excellent organization, documentation, time management, and multitasking skills.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency with Microsoft Office, Google Workspace, and electronic documentation systems.
Cultural humility and ability to effectively serve diverse populations.
Certification & Licensure Requirements
Valid Nebraska driver's license, acceptable driving record, and proof of insurance.
Successful completion of criminal background and child/adult abuse registry checks.
Drug screening as required.
Commitment to CHD's mission, vision, and values.
Worksite address
omaha, NE, 68197, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.