About this opportunity
Making Opportunity Count lists this Family Service Specialist opportunity in fitchburg, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Family Service Specialist
MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support.
The Family Service Specialist is responsible for managing family services, engagement, and enrollment in the assigned area. Ensures compliance with Head Start Standards and EEC subsidy regulations.
Essential Duties and Responsibilities:
Provide ongoing monitoring and reporting per request of Family Service Director. Meet regularly with Enrollment and Family Services to assess component needs. Plan component meetings, workshops and discuss general program operations for both Child Care and Head Start
Assess classroom records (both paper and electronic) and Family Service Coordinators' progress on a regular basis for all assigned classrooms
Review electronic reports on a regular basis and ensure assigned staff are entering all required information
Assist with the completion of the PIR
Support staff with Parent Committees and family engagement activities. Review documentation including agendas, attendance and minutes. Manage elections to the Policy Council
Participate in Policy Council as requested
Monitor and support Family Service Coordinators in all job duties
Ensure daily attendance is taken and follow up on absences is being conducted
Review all Head Start and childcare applications and documentation to be sure only eligible families are enrolled
Maintain supervision records of assigned coordinators
Complete yearly evaluation and create professional development plan for Family Service Coordinators
Provide coverage for coordinators during absences or vacancies
Plan and implement parent curriculum
Provide training to seasoned and new family service and enrollment staff on a variety of topics
Attend all MOC required trainings and meetings
Attend staff, community meetings and case conferences
Work with parents and staff as a resource person to form parent groups and area committees.
Act as an advocate for families and children
Knowledgeable of agencies core values and mission
Provide information on community resources and make necessary referrals
Establish and maintain cross-component supports and communication
Comply with Child Care & Head Start procedure and Massachusetts Law on reporting abuse and neglect
Comply with EEC Subsidy Regulations and the Head Start Performance Standards
Responsible for ensuring all ERSEA (Enrollment, Recruitment, Selection, Eligibility and Attendance) requirements are followed for Head Start/Early Head Start and childcare
Responsible for monitoring database for child enrollment
Perform other associated responsibilities as assigned
Required Qualifications and Skills:
Bachelor's degree in social work, human services or related field
Supervisory experience preferred
Ability to work with diverse populations
Ability to problem solve independently and within a group
Bi-lingual is a plus
Proficient with computer programs for data entry and analysis
Reliable transportation and a valid Massachusetts driver's license
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 20 pounds at times
Ability to drive a vehicle as needed
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Compensation: A salary within the range of $62,900 to $85,100 annually will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including:
Health, Dental, and Vision Insurance
Company Paid Life Insurance and Long-Term Disability
Flexible Spending Accounts
15 Paid Vacation Days
12 Paid Sick Days
13 Paid Holidays
Hybrid Work Opportunities
Student Loan Forgiveness Assistance
Tuition Remission
Pet Insurance
Employee Discounts
Professional Development Opportunities
On-Demand early pay access
Immediate 403b Employer Contribution, 100% Vesting on Day One!
EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
Worksite address
fitchburg, MA, 01420, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.