FAMILY SERVICES ADVOCATE (Bilingual/Biliterate Spanish)

Job description

Salary: $21.79 - $27.94 Hourly

Location : Personnel Commission, 904 North Willow Avenue, La Puente, CA 91746, CA

Job Type: Full-Time Regular

Job Number: 27-007

Department: Child Development

Opening Date: 09/24/2026

Closing Date: 10/19/2026 4:00 PM Pacific

BASIC FUNCTION & DISTINGUISHING CHARACTERISTICS

THIS POSITION IS DUAL CERTIFICATION AND IS OPEN TO BOTH INTERNAL AND EXTERNAL CANDIDATES Vacancies: 1

Hours: 8 Hours/Day (Monday-Friday 8:00AM - 4:30PM)

Months: 12

Eligibility Lists: One list will be created from Open Competitive and Promotional candidates

BASIC FUNCTION:

Under direction of the Program Manager, the Family Services Advocate identifies health and social service needs of assigned families and children as well as plan and implement program activities to meet those needs.

DISTINGUISHING CHARACTERISTICS:

The Family Services Advocate uses a case management approach, they supports families in making choices and decisions that reflect and respond to the unique culture, role, values strengths and beliefs of the family and their relationship to the program by enhancing the conditions and quality of life of all family members.

EXAMPLES OF DUTIES

Family Services and Parent Engagement Initiate collaborative partnerships with parents to establish a rapport and encourage self-sufficiency.

Assess each family's need for social services; develop an individualized plan that responds to the needs of the family; deliver and/or coordinate the delivery of needed social services to each family; review and update as required.

Develop Individualized Family Partnership Agreements (IFPA) that describe the family's goals, strengths, responsibilities, strategies for achieving these goals, and timetables; build upon any pre-existing family plans; review and revisit with families so the IFPA remains current and useful.

Provide comprehensive community resources information to families, individualizing to respond to the family's needs and concerns to ensure identified needs are met.

Refer families to community agencies/programs; assess accessibility, relevance and usefulness of assistance received.

Assist with the establishment and maintenance of ongoing collaborative relationships with community organizations.

Conduct home visits with families as needed.

Incorporate and encourage parent volunteerism throughout the program.

Assist parents with the process of transition from home to school, program to program, and school to school or another setting.

Prepare and enable parents to become their own and their child's advocate.

Facilitate meetings and trainings.

Report suspected child abuse and/or neglect following program procedures.

Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA) Participate in outreach and recruitment activities and assist with enrollment of eligible children and families.

Implements and monitors, with follow up, the agency's Attendance policy.

Report and follow-up with home visits with any families demonstrating participation or attendance concerns.

Maintains accurate records as required by the program while ensuring their confidentiality, i.e. child and family information.

Health Collects, updates, and maintain children's health requirements within established timelines, and follow-up as needed, to ensure requirements are met.

Conduct Health and Nutrition screenings at the time of enrollment.

Initiate referrals based on screenings or parent concerns.

Promote child and family wellness and the establishment of a medical and dental home.

Provide health and nutrition education activities that are responsive to the ongoing and expressed needs of parents.

Conduct hearing and vision screenings within the designated timelines.

Collect child and family data and enter in Child Plus within the designated timelines.

Monitor and update; prepare data reports for program use and the annual Program Information Report.

Maintain accurate, objective, timely and confidential records documenting all family, staff, and agency contacts; disseminate appropriately.

Attend orientations, in-service training, educational programs, community meetings, conferences, and workshops as assigned.

Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Education

Family Development Credential and High School Diploma OR Associate's Degree or higher in Social Work, Human Services, Family Services, Counseling, or a related field.

Experience:

One (1) year of experience working with low-income families is required; experience in a preschool setting is preferred.

Language Requirements:

Position requires the ability to read, write, and speak fluently in Spanish.

Licenses, Certifications, and other Requirements:

Prior to hire the following must be completed: Clear criminal record with the Department of Justice following a fingerprint screening; (DOJ/FBI/CACI).

Completed and signed statement of any pending and prior criminal arrests/charges/convictions related to child sexual abuse, child abuse and neglect, and/or violent felonies;

Successful completion of an initial health examination to determine fitness for duty.

Proof of the absence of Tuberculosis, from a physician, to document that the prospective employee is cleared to work with children and families; required immunizations: TDAP (whooping cough), MMR (measles) Flu (optional - perspective employee can opt out with a written statement).

AB1207 Mandated Reporter Training

Must possess a CA driver's license, access to an automobile, and evidence of automobile insurance.

WORKING CONDITIONS

Work Environment:

School office and community environment; subject to driving a vehicle to various locations to conduct work.

Physical Requirements:

Employees must be physically able to perform the essential duties of a position with or without reasonable accommodation and without hazard to themselves or others.

Sit, stand, walk

Stoop, balance, reach, kneel and bend

Mobility of arms, dexterity of hands and fingers

Ability to speak, hear and visual acuity

Lift/push/pull up to 20 pounds

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depend, in part, on the specific requirements for the job, the limitations related to disability and the ability of the selection authority to accommodate the limitation.

APPLICATION & EXAMINATION PROCESS

APPLICATION

1 - Complete an ONLINE Bassett USD employment application by clicking the "Apply" button above.

All applications must be submitted online. Applications and requests for testing will not be accepted after the recruitment closing date and time. Applicants may be rejected on the basis of an incomplete application or failure to meet minimum qualifications. The application is part of the selection process and is part of an overall assessment of acceptability for employment. All information provided is subject to independent verification of its accuracy. It is the responsibility of the applicant to provide correct contact information by which to be notified.

Note: You will eventually be disqualified in the recruitment process if you fail to disclose relevant information regarding your conviction history. It is the disclosure of the conviction that is most important in many cases.

SCREENING PROCESS

2 - Applications will be screened to select the most qualified candidates.

The screening process for this position, which may be subject to modification, will include some form of a(n): application screening, initial qualifications screening, documentation/certification screening, and supplemental application screening. The stated qualifications for the position represent only the minimum requirements and do not guarantee qualification for examination or placement on an eligibility list.

EXAMINATION PROCESS

3 - The examination plan will consist of:

a. Written Exam (40% of final score) - October 27, 2026

b. Biliterate Spanish Written Exam (Pass/Fail) - October 27, 2026

c. Oral Exam (60% of final score) - November 4, 2026

d. Bilingual Spanish Exam (Pass/Fail) - November 6, 2026

Visit our Recruitment Calendar for more details.

Examination dates may change or be canceled without advance notice.

The examination may consist of any combination of a(n): training and experience (T&E) evaluation, written knowledge test, structured panel interview, situational judgement interview, or other type of exam of fitness for duty. All parts of the examination process are job related. A passing score must be attained on each portion of the exam to advance to the next stage and ultimate placement on an eligibility list.

DISABILITY ACCOMMODATION

Requests for reasonable accommodations for the testing process must be made no less than two (2) days prior to the examination by emailing or calling .

EXAM PROTESTS

Protest of any part of the exam process must be in writing and submitted to the Personnel Director no later than five (5) working days from the date you participated in the exam. Any protest must include rationale to support the protest and shall include supporting documentation or references. Protests must be based on illegal discrimination, abuse of discretion, or procedure/process error. Protests should NOT be based on receiving unexpected results. We cannot be responsible for lost mail, misdirected mail, or failure of mail to be delivered after it has been entrusted to the U.S. Postal Service.

ESTABLISHMENT OF ELIGIBILITY

Candidates who are successful in all screening and testing stages will be placed on an eligibility list. Typically, an eligibility list for a classification expires after one (1) year. Candidates on the expired eligibility list are no longer considered for positions within the class. Eligibility lists may be extended beyond one year or expire sooner than one year. Eligibility lists may be merged, in which case candidate ranks may change.

SELECTION PROCESS

Candidates on the eligibility list will be called in rank order to participate in final selection interviews with the hiring manager until three ranks of candidates have accepted the invitation to interview. Ranks may include ties so more than three candidates may be called to interview for one vacancy. Please note that candidates will be removed from the eligibility list for declining the invitation to interview more than three (3) times.

OFFERS OF EMPLOYMENT

Official offers of employment are ONLY made by the Bassett Unified School District Personnel Commission office. Offers are subject to satisfactory completion of ALL the pre-employment processing including: successful completion of a drug test, tuberculosis examination, fingerprint clearance by the California Department of Justice, and proof of eligibility to work in the United States.

ADVANCED STEP PLACEMENT

All new regular classified employees shall be paid in accordance with the salary range established for the class to which assigned. Initial placement will normally be the first step of the salary range. However, a new employee may receive advanced step placement with an approval from the Personnel Commission. Requests for advanced step must be submitted in writing to the Personnel Commission office before the employee's first day of work.

Approval will be based on the following criteria:

a. Additional qualifying experience beyond that required for entry into the class.

b. Additional education at the college level when related to the position, beyond the established educational requirements for entry into the class.

c. Evidence of currently receiving a salary greater than the first step of the salary for the classification.

An Equal Opportunity Employer

DISTRICT BENEFITS ARE FOR PERMANENT (FULL-TIME POSITIONS OR at least 6 Hour/Day assignments ONLY):

Pay increases are subject to the Step Advancement agreement per the CSEA contract.

This position includes the following benefits:

1. Paid Holidays: Up to 16 holidays per year.

2. Paid Vacation: Up to 12 vacation days per year. Vacation is prorated based on months worked per year. Employees may earn up to 24 vacation days per year based on longevity with the District.

3. Health Benefits: For positions 30 hours or more per week.

4. Childcare & Education: As an employee of the district, your children can enroll and attend school (K-12) at Bassett. Children aged 18-months to 11-years-old may be able to enroll in full day/full year childcare services. Contact Child Development for further childcare program details: .

01

Please select the level of education that is most representative of your background.(Please attach proof to your application. Failure to provide proof of education may remove you from the selection process) Less than a High School diploma or equivalent

High School Diploma or equivalent

Some College Coursework

Graduation from a Trade School or completion of an Apprenticeship Program

Associate's Degree

Bachelor's Degree

Master's Degree or higher

02

Please select your level of experience working with low-income families. Less than 6 months

6 months to less than 1 year

1 year to less than 2 years

2 years to less than 3 years

3 or more years

03

Please describe your experience working with low-income families.

04

Do you have a Family Development Credential? Yes

No

05

Please select your level of Spanish speaking. No experience (No practical proficiency)

Novice (Able to satisfy routine social demands and limited work requirements)

Moderate (Able to use language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations)

Fluent (Able to use the language fluently and accurately on all levels pertinent to professional needs and able to explain complex professional and technical topics to native speakers)

06

Please mark all that apply. No Spanish proficiency

Speak in Spanish

Read in Spanish

Write in Spanish

07

Do you currently possess a valid California driver's license, have access to an automobile, and are able to provide evidence of automobile insurance? Yes

No

08

Are you able to demonstrate the knowledge and abilities listed in this job specification to successfully perform all essential duties of this position? Yes

No

09

I verify that all of the answers I have provided are truthful and an accurate representation of my education and experience. I understand that at any time during the selection process, I may be required to provide proof of my education, experience, and any relevant certifications. Failure to provide documentation or failure to answer these questions honestly will result in the disqualification of my application. I have read and understand this statement. Yes

No

Required Question

Worksite address

la puente, CA, 91749, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.