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Job description
Position: Family Support Service Worker II
nLocation: St Joseph County
nHours: 8 AM to 5PM Monday-Friday with occasional weekends and evenings
nStarting Salary Range: $17.43
n nJOB SUMMARY
nThe Family Support Services Worker (FSSW) II is responsible for client intake and eligibility determination for all Brightpoint programs and financial assistance. The main responsibility is to promote a positive, friendly work environment for co-workers, clients, vendors, and the general public. The FSSW II provides referral, outreach, and advocacy services for families with other human service organization, utility companies, childcare providers and other private and public entities. Is responsible for a county office and represents Brightpoint at county events.
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nJOB DUTIES
nnDetermines eligibility and enrolls families into Brightpoint programs ensuring compliance with program operations, regulations, and standards
nMaintains a minimum standard of quality established by the program regulations and within Brightpoint's established guidelines.
nCollaborates with other Brightpoint departments, programs, and services to ensure maximum benefits to families.
nRepresents Brightpoint at county inter-agency meetings and other county events.
nImplements Brightpoint Values at all times.
n n nSKILLS AND QUALIFICATIONS
nnMinimum High School Diploma or equivalency, associate's degree preferred, plus two or more years of work experience in at least one of the following (or related) areas: consumer relations, business, administration, energy employment/job training skills, or other social services.
nStrong interpersonal, written, and oral communication skills with strong mathematics aptitude.
nAbility to quickly develop a thorough understanding of basic community action concepts and the numerous regulations governing the Energy Assistance and Child Care Development Fund programs.
nAbility to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
nAbility to work flexible hours, including evenings and weekends.
nAbility to relate well with diverse personalities from a variety of socio-economic backgrounds.
nProficient in MS Office applications.
nHigh comfort level with public interaction.
nWhen driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum auto insurance liability limits of $100,000/$300,000
nManual dexterity and visual skills required.
nAuditory and verbal skills required for communication with clients, staff, and the public.
nWork involving standing, sitting, bending.
nMust be able to stand and sit for 45 minute-intervals.
nMust be able to move 40 pounds in all directions
n FOR FURTHER INFORMATION, CONTACT, HUMAN RESOURCES EXT. 206 or 255
nWe, Brightpoint conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without any regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Worksite address
kendallville, IN, 46755, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.