About this opportunity
Autoinc lists this FDCJR: SERVICE ADVISOR opportunity in lubbock, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Summary
Communicate with and assist customers with their vehicle needs and perform duties assigned to ensure the service on vehicles are completed efficiently and professionally.
Essential Functions
Greet customers in a timely, friendly and professional manner
Obtain current customer and vehicle data, make changes in dealership system as needed
Interview customers to determine the nature of customers concerns and needs
Perform vehicle walk-around with customer looking for additional sales opportunities
Thoroughly complete repair orders
Communicate with customers by phone to schedule appointments and relay vehicle status updates
Inspect repaired vehicles prior to delivery
Maintain Customer Satisfaction Index standards
Maintain individual performance standards
Keep work area clean and organized
Pre-Hire Requirements Valid TX DL and acceptable driving record, acceptable background review and negative drug screen
Education and Experience Required High school diploma or the equivalent
Basic math, reading and writing skills
Must be able to apply common sense understanding to carry out instruction furnished in written or oral diagrammatic form
Must be able to deal with problems involving several concrete variables in or from standardized situations
Strong mental aptitude
Strong verbal communication skills
Strong personal initiative
Ability to operate a standard transmission vehicle
Ability to use a computer and 10 key calculator
General Knowledge of vehicle mechanical operations
Ability to operate hand and power tools safely
Physical Requirements: Frequent standing, walking, bending/stooping/squatting, grasping/gripping, writing/typing, driving/operating equipment and vision (beyond arms length), sitting, hearing, speaking
Occasionally climb stairs/ladders, lying down, push/pull, reach above shoulders, and lift/carry 1-75lbs.
Working Conditions The employee will work indoors and outdoors in an autoshop environment.
Will be frequently rotating equipment, vehicles, elevators, lifts, tow-lines, etc.
Will be exposed to fumes, chemicals, solvents, caustics, etc.
Will be exposed to extreme temperatures.
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.
Worksite address
lubbock, TX, 79430, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.