waypointjobs

Fedex

FedEx - Retail Customer Service Associate $16-$22/hr

lancaster, PA

Check who can apply and the requirements below before continuing.

This job is closed

Applications are no longer available for this announcement. Explore current related opportunities below.

Job description

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions. Retail Customer Associates are responsible for greeting customers, processing shipping orders, printing and copying documents, handling packaging and labeling, operating cash registers, and providing customer service for shipping, mailing, and printing needs. Employees help customers choose shipping options, process payments, prepare packages for shipment, and ensure packages are properly labeled and entered into the FedEx tracking system. This position typically pays $16 to $22 per hour, with opportunities for overtime pay, performance bonuses, and shift differential pay for evening or weekend shifts.

Retail Customer Associates are also responsible for operating printing and copying equipment, assisting customers with document printing, scanning, faxing, and business services, answering phones, managing customer orders, and maintaining a clean and organized retail store environment. Employees must follow FedEx customer service procedures, shipping guidelines, and retail sales procedures while providing professional customer service.

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions. Retail Customer Associates are responsible for greeting customers, processing shipping orders, printing and copying documents, handling packaging and labeling, operating cash registers, and providing customer service for shipping, mailing, and printing needs. Employees help customers choose shipping options, process payments, prepare packages for shipment, and ensure packages are properly labeled and entered into the FedEx tracking system. This position typically pays $16 to $22 per hour, with opportunities for overtime pay, performance bonuses, and shift differential pay for evening or weekend shifts.

Retail Customer Associates are also responsible for operating printing and copying equipment, assisting customers with document printing, scanning, faxing, and business services, answering phones, managing customer orders, and maintaining a clean and organized retail store environment. Employees must follow FedEx customer service procedures, shipping guidelines, and retail sales procedures while providing professional customer service.

Full-time employees may be eligible for benefits including medical, dental, and vision insurance, 401(k), paid time off, paid holidays, tuition reimbursement, employee discount programs, and opportunities for advancement into Lead Consultant or Store Manager roles. Some locations may also offer sales incentives or performance bonuses based on store performance and services sold.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

Explore related searches

Current related jobs

Conduent State & Local Solutions, Inc

WhatJobs

Call Center Representative

san antonio, TX

Pay Rate:  $15.00/hour

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 gover…

Last received from source 2026-10-07View job

Conduent State & Local Solutions, Inc

WhatJobs

Call Center Representative

san antonio, TX

Pay Rate:  $15.00/hour

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 gover…

Last received from source 2026-10-07View job

Conduent State & Local Solutions, Inc

WhatJobs

Call Center Representative

la vernia, TX

Pay Rate:  $15.00/hour

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 gover…

Last received from source 2026-10-07View job

Conduent State & Local Solutions, Inc

WhatJobs

Call Center Representative

san antonio, TX

Pay Rate:  $15.00/hour

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 gover…

Last received from source 2026-10-07View job

Conduent State & Local Solutions, Inc

WhatJobs

Call Center Representative

saint hedwig, TX

Pay Rate:  $15.00/hour

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 gover…

Last received from source 2026-10-07View job

Conduent State & Local Solutions, Inc

WhatJobs

Call Center Representative

cibolo, TX

Pay Rate:  $15.00/hour

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 gover…

Last received from source 2026-10-07View job