About this opportunity
Summit Broadband lists this Fiber Cable Splicer opportunity in bonita springs, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Description
Summit Broadband Inc. is a cutting edge, fiber-based broadband provider delivering best in class residential, commercial, and hospitality technology solutions. This growing, dynamic high-tech company headquartered in sunny Central Florida, is seeking a Fiber Splicing Technician to join our Outside Plant team and grow with us. The new Summit Broadband is poised for an incredible future fueled by team members dedicated to being the best.
Job Title:
Fiber Splicer
Status:
Full-Time/ Non-Exempt
Reports to:
Manager, OSP
Location:
Bonita Spring, FL
Position Summary:
The Fiber Splicing Technician must have very strong customer service skills. This employee will spend time in customer premises and will also interface with high level clients and management teams. Customer service both while installing and during troubleshooting operations is critical to this position. This individual will be responsible for all tasks associated with customer installation. This position will also be responsible for all fiber splicing both new construction and repairs.
Job Description
Technical responsibilities:
Responsible for splicing of fiber optic and Copper Cable for new construction, repair, and maintenance
Responsible for the installation, repair, and maintenance of all Summit Broadbands products and services through field operations as follows:
Telephone
Copper, Coax, Fiber
Cable TV
Coax, Fiber, Set Top Boxes, Cable Modems
Internet
Cable Broadband (Coax), Fast Ethernet and Gigabit Ethernet networks (Cat5/Cat6), DSL (Twisted-pair Copper), Fiber Ethernet (Fiber)
Home and Small Business Networking
Basic Wireless/Wire LAN services
Basic Network Security
Business Networking:
Install and maintain DS1 level circuits
Install, repair, and maintain channel banks
Basic Business Class Telephony Testing
Setup and test rotary, sequential Hunt Groups
Basic installation and repair acceptance testing of light levels, RF levels, metallic Loop Test
Basic central office wiring
Installation, repair, and maintenance of inside wire including twisted pair copper, Cat5, and Coax
Basic troubleshooting of small home and office LAN networking and configurations
Ensures customer satisfaction by providing quality service and identifying customer needs.
General responsibilities:
Responds to the needs of a 24/7/365 operation
Must be able to work after hours and weekends. Remain in service during outages until resolved
Remain in a state of readiness to handle call issues when on call. Readiness includes being in local market, be in a state of mind so as to perform service and having company provided communications equipment ready to receive calls.
Must be able to work emergency schedules during natural disasters and network outages
Requirement to meet up-selling and upgrading of customers with additional Summit Broadbands products and services
Full accountability in safety, productivity, quality, workmanship and customer service
Maintain vehicle in a clean and professional manner
Dress in approved Summit/OTC branded clothing and arrive to work in a neat and professional manner
Ability to multi-task
Ability to deal with and solve problems using solid judgment skills
Uses excellent hearing and listening skills to receive detailed information
Other duties as assigned including non-technical
Requirements
Job Qualifications:
Must have valid driver’s license with a clear MVR
Employee is required to drive during night time conditions
You must have close vision, color vision, depth perception and the ability to adjust your focus with good hand-eye coordination
Must be able to pass standard background check and MVR check
Must pass pre-employment and compulsory drug screening
High School Diploma or General Education Degree (GED) required
Three to five years telecommunications experience required
Must be able to lift 75 lbs repeatedly
Must be able and willing to climb ladders and work on utility poles
Must be able and willing to work in adverse weather conditions and attics and crawlspaces
This job could require working from a bucket truck and performing various work duties from such an environment
Must have and maintain own required hand tools
Computer skills to sufficiently process trouble tickets
Knowledge of Excel and Word
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Summit Broadband is a drug and tobacco free workplace.
Summit Broadband, Inc. is an Equal Opportunity Employer. The Company participates in the E-Verify program.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.