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Job description
Field Applications Specialist (REMOTE)
Field Applications Specialist ( REMOTE)
Reports To The Field Applications Specialist will report to the Field Applications Manager
Job Overview The Field Applications Specialist is responsible for developing and executing the process for implementing IsoPSA (IVD) in CDx customer labs. Their duties include workflow / lab planning, training, accessioning plan, assay validation, QC plan, LIS integration and result reporting, and ongoing technical support post assay implementation. This role must be prepared to work with CDx customers (and 3rd party Diagnostic Manufacturers such as Roche) to solve any problem that stands in the way of successful IsoPSA implementation. This position requires a significant amount of travel (80%) as they will need to be on site with the customer when implementing IsoPSA IVD.
Essential Responsibilities and Duties
Design plan to implement IsoPSA at CDx customer labs
Execute IsoPSA IVD implementations at CDx customer labs
Provide ongoing Technical Support to CDx IVD customers post customer implementation
Other duties as assigned
Qualifications
BA/BS in Chemical, biological or clinical laboratory science
MT (ASCP) or MLS (ASCP) certification preferred
Five years of experience working in clinical or CLIA lab environment
Must have the technical expertise and experience to implement IsoPSA in a Clinical Laboratory
Must possess a positive customer attitude
Must be able to handle customer conflict appropriately
Must be able to travel extensively, up to 80%
Has to have the skills to build this program, execute it, and teach other application specialists to execute
Must be able to work quickly and cohesively with the commercial CDx team
Must be savvy in handling delicate customer situations
Understands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirements
Requires critical thinking skills & decisive judgement skills
Must be a self-starter with high motivation level & eagerness to learn
Detail oriented and able to work in a fast paced environment
Excellent aptitude for troubleshooting laboratory equipment
Effective interpersonal, organizational and communication skills required
Excellent computer skills with proven proficiency in software products including Word, Excel, Powerpoint, and Salesforce.com. Knowledge of industry EMR and LIS systems a plus.
Physical Requirements Ability to: sit, stand and/or walk throughout course of day; operate a computer and multitask across many software communication and data entry programs while operating and communicating through telephone device for several hours a day; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transit.
Other Requirements
This is a remote traveling position
Valid driver's license
Frequent use of personal vehicle, including out of state visits
This position requires involvement outside of standard business hours
COVID-19 vaccination is highly recommended
Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics.
We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics.
Cleveland Diagnostics offers an extremely robust benefits package which includes:
100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage
100% Employer-paid Dental & Vision for entire family
No cost for employee coverage for Group Term Life, Short & Long Term Disability
4% retirement contribution Employer match
Incentive Performance Plan & Stock Option Program & Commission program
Generous PTO plan & holiday program
Flexible work schedule & lucrative employee referral program
Salary may vary by work state/geographical region/territory
Easy to get to office location with newly built-out office space
Free coffee, snacks and other goodies all day long
Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.
Compensation details: Yearly Salary
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Worksite address
cleveland, OH, 44111, US
Who can apply
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